Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Donley Ford of Shelby

Shelby, OH

Overview
Employees
Reviews
Vehicles
4.6
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
Contact Dealership
View Awards

249 Mansfield Ave.

Shelby, OH

44875

Directions

By Type

Showing 451 reviews

April 03, 2021

This dealership has a great reputation in and around Bucyrus, Oh. I really liked Andy and Mikaela as my salespersons. I've been assured by both that I can follow-up with them for any help I might need More

by artsue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and Mikaela., Mikaela Moore
Report | Print
Apr 05, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review! We truly value your business and we're happy to help with any questions you may have along the way! Happy Belated Easter!

April 02, 2021

Service was excellent and the people were friendly. kudos to everyone. the people working there are very well versed in their product and try to help if you have a problem. More

by froller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Andy
Report | Print
Apr 05, 2021 -

Donley Ford of Shelby responded

Thank you for the great review! We glad to hear that our team was able to answer all of your questions! We will share this with Chris and Andy as well. Please don't hesitate to reach out if you have any other question in the future, we'd love to help!

April 01, 2021

Dan Reese was the associate that I Worked with and he was great in helping me out and showing me all of the details of my new car. Everyone there was very helpful with getting me what I could afford. More

by Jrichards40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Short, Dan Reese, Bryant Kucera
Report | Print
Apr 05, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review! We value your needs and appreciate your business! We will surely share this with Dan and the rest of the team and we hope to assist you further in the future!

March 29, 2021

Andy the service advisor was great. The tech who fixed my truck seems like he went above and beyond to fix all the issues. I have done business with Donley in Ashland. Donley in Shelby shines above them. Wil More

by GRUSISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wood
Report | Print
Mar 30, 2021 -

Donley Ford of Shelby responded

Thank you for the great review, we really appreciate your business! We love hearing from our repeat customers! We will surely share this with Andy and the rest of the team and look forward to working with you for years to come!

March 27, 2021

I have dealt with Donleys for my last three vehicles. I am well satisfied with the people I have dealt with at Donleys of SHELBY. More

by mkorbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Mar 29, 2021 -

Donley Ford of Shelby responded

Thank you for the awesome review! We always enjoy hearing from our repeat customers! We truly value your business and we look forward to your next visit!

March 24, 2021

I like the friendly people who wait on me,the service is great. They are quick with the service of my vehicle in a timely manner. More

by vloucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Maffett
Report | Print
Mar 24, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review! We appreciate your business and value your time! We hope to maintain the position of your automotive service provider for years to come!

March 22, 2021

a very nice crew work here. they kept me informed during the process for my truck to get fixed. a they did a great job for me. thanks!! More

by LANCEY3489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Mar 22, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review! We thrive to keep our customers as informed as possible! We appreciate your business and we hope to work with you again in the future!

March 18, 2021

I always have a great experience taking my truck to Donley Ford for service. The staff is always professional and efficient. Worry free service at affordable prices. I know my truck is in good hands th More

by JANETEWALT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Kucera
Report | Print
Mar 18, 2021 -

Donley Ford of Shelby responded

Thank you for the fantastic review! We're glad to hear we consistantly exceed your expectations! We appreciate your business and look forward to your next visit!

March 18, 2021

Dan Reese makes servicing my car very, very easy. He takes it in, has the service done, and returns my car to me. Easy and very convenient! More

by ECONDIRECTOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Mar 18, 2021 -

Donley Ford of Shelby responded

Thank you for the 5 star review! We strive to provide easy and convenience to all of our customers! We will surely share this with the service team and look forward to assisting you more in the future!

March 16, 2021

I was very pleased with the service department with being courteous and honestly answering my questions while getting my vehicle serviced in a reasonable amount of time.Thanks! More

by kevin.smith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Mar 16, 2021 -

Donley Ford of Shelby responded

Thank you for the awesome review! We thrive to provide our customers with a timely and honest service! We value your business and we look forward to working with you again in the future!

1
...
22
23
24
...
46