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Donley Ford of Shelby

Shelby, OH

Overview
Employees
Reviews
Vehicles
4.6
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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249 Mansfield Ave.

Shelby, OH

44875

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Showing 451 reviews

April 23, 2021

I got my car right in and everything was quickly repaired. I will be coming back for all my service needs. Thank you for again! More

by TOYLOVER4532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yocum
Report | Print
Apr 23, 2021 -

Donley Ford of Shelby responded

Thank you for the positive review! Here at Donley, we know your time is value! We're glad to hear about your positive experience and we are excited to serve you more for years to come!

April 22, 2021

Great experience I have dealt with a lot of dealerships and Donley in Shelby should be the benchmark for all dealerships. Thank You Thank you. More

by Frobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore, Rickey Maffett
Report | Print
Apr 22, 2021 -

Donley Ford of Shelby responded

Thank you for the amazing review! We are so happy to hear that we've made such an impact on someone! We will be sure to share this with the whole team and we hope to work with you again in the future!

April 19, 2021

Great people, great service. Everyone was so respectful and helpful. Gage was the man! He took care of me very well and respectful! Thank you! More

by carsontimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder
Report | Print
Apr 20, 2021 -

Donley Ford of Shelby responded

Thank you for the awesome review! Gage and the rest of the team will be happy to hear that you were pleased! If you have any questions along the way, feel free to reach out! We hope to work with you again in the future!

April 19, 2021

Great experience. Dan was great. Love my new 2020 ford explorer. Will shop Donnelly again. I will tell all of my friends to shop Donnelly More

by lenasdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Mikaela Moore
Report | Print
Apr 20, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review and recommendation! We will surely share this with Dan and the rest of the team and we hope to assist you more in the future!

April 16, 2021

Great working with him. Listened to our needs and worked to be sure the deal worked for us and met our needs. Appreciate his help More

by rlvarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Maffett
Report | Print
Apr 19, 2021 -

Donley Ford of Shelby responded

Thank you for the positive review! We're glad the team was able to meet your needs! We will share this with Rickey and the rest of the team and we hope to assist you more, in the future.

April 16, 2021

Everything during the sale and delivery of the truck was great, except I had to pay out of pocket to transfer plates at the BMV. More

by mdatwell70
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Mikaela Moore, Bryant Kucera
Report | Print
Apr 20, 2021 -

Donley Ford of Shelby responded

Thank you for the review! We are having our Customer Relations Specialist look into this to make sure no mistakes were made on our end. We hope your visit was positive otherwise! If you have any questions along the way, please feel free to reach out. We would appreciate the opportunity to assist you!

April 15, 2021

10 out of 10 will ALWAYS RECOMMEND ANYONE TO COME HERE! Jessica Bracamontes went above and beyond to help us find the exact car we were looking for!!! More

by B.davisluvzpink92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bracamontes
Report | Print
Apr 15, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review and recommendation! We're so glad to hear that Jessica was able to find you the exact vehicle that you were looking for! We will surely share this with her and the rest of the team and we hope to assist you again in the future!

April 13, 2021

I've always been satisfied with the service at Donley Ford of Shelby. Words Words Words Words Words Words Words Words Words Words Words Words Words More

by tmecurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yocum
Report | Print
Apr 14, 2021 -

Donley Ford of Shelby responded

Thank you for the positive review! We will surely share this with Chris and the rest of the team and we look forward to your next visit!

April 07, 2021

Very nice people. New customer so really can’t rate very much at this time. Looking forward to getting to know service people when needed More

by wilcox35cb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Apr 09, 2021 -

Donley Ford of Shelby responded

Thank you for the positive review! We're glad to have you as a new customer, your business is very important to us! If you have any questions along the way, don't hesitate to reach out to one of our staff members. We look forward to working assisting you further, in the future!

April 06, 2021

Always feel comfortable working with this service department...so much so that I take all my cars -even non-Ford products-there for service. Friendly personnel that explain all repairs and will tell More

by rickyocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Apr 07, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review and recommendation! We love to hear from our repeat customers! Your business is greatly appreciated! We will surely share this with the service team and we look forward to your next visit!

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