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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
May 09, 2021
Quick appointment scheduling. I got in the week after I called. I had no issues on dealing with the service dept on the phone or in person.. fixed recalls and had oil changed. called. I had no issues on dealing with the service dept on the phone or in person.. fixed recalls and had oil changed. More
by kwendt13
Verified CustomerEmployees Worked With
Service
May 08, 2021
They were very accommodating to my schedule do to work and vacation. Sale was super fast and easy since I was out of state. Got a great deal on trade and price on new vehicle. Staff was very welcoming and and vacation. Sale was super fast and easy since I was out of state. Got a great deal on trade and price on new vehicle. Staff was very welcoming and made the process painless. More
by Wesley
Employees Worked With
Gage Schroeder, Jessica Bracamontes, Mikaela Moore
May 05, 2021
Having me previous experience with Donley Ford I had no expectations. I was very pleasantly surprised. Dan Reese the representative I worked with was low key, knowledgeable and very good to work with. Each expectations. I was very pleasantly surprised. Dan Reese the representative I worked with was low key, knowledgeable and very good to work with. Each of my concerns with the vehicle we’re fully addressed. Overall it was a very positive car buying experience. More
by mtobjr4001
Employees Worked With
Dan Reese
April 29, 2021
We started with mikaela but she wasn’t there so Gage took care of us he was awesome and the lady Jann who did the financing was awesome care of us he was awesome and the lady Jann who did the financing was awesome More
by amechelle01
Employees Worked With
Jan short she was amazing, Gage Schroeder
April 27, 2021
We had a pleasant experience when buying our new car. Andy was attentative and showed us the ins and outs of our new vehicle when we picked it up. I can recommend the experience. car. Andy was attentative and showed us the ins and outs of our new vehicle when we picked it up. I can recommend the experience. More
by debrarice1234
Employees Worked With
Andy Tilley
April 26, 2021
This was our 5th new purchase from Donley Ford in Shelby. Dan was helpful and courteous. The purchase transaction was well prepared and smooth. The cherry on top is that I know when service is needed the ser Dan was helpful and courteous. The purchase transaction was well prepared and smooth. The cherry on top is that I know when service is needed the service dept. there is top flight! More
by neil15
Employees Worked With
Dan Reese, Mikaela Moore
April 24, 2021
Drive down about 3 hours from Michigan to buy a truck. Great experience. Paperwork was all set. Sales staff was knowledgeable and not pushy. Great dealership! Great experience. Paperwork was all set. Sales staff was knowledgeable and not pushy. Great dealership! More
by gobluegribas
Employees Worked With
Jan Short, Gage Schroeder, Mikaela Moore
