Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 451 reviews
March 11, 2022
Tony Coleman and Donley Ford went above and beyond in meeting my needs for buying a fantastic 2018 blue certified Ford Edge. I'm not a easy person to sell things to but tony made me feel like I was buyin meeting my needs for buying a fantastic 2018 blue certified Ford Edge. I'm not a easy person to sell things to but tony made me feel like I was buying from a friend. So thank you Tony and Donley Ford for the fantastic experience. I would recommend that anyone looking for a new or used vehicle to give them a try. More
by Scott
Employees Worked With
Tony Coleman
March 11, 2022
I was very impressed with Richelieu she was very helpful with no pressure..thanks to Donley Ford.. with no pressure..thanks to Donley Ford.. More
by woodside312000
Employees Worked With
March 10, 2022
Matt Weiss at Donley Ford has sold my family multiple new vehicles through the years. He and Donley Ford have always went above and beyond to help us and make us feel like family. vehicles through the years. He and Donley Ford have always went above and beyond to help us and make us feel like family. More
by Fordloverf250
Employees Worked With
Matt Weiss
March 09, 2022
Richelle was an absolute delight to work with. She was incredibly helpful and went above and beyond for us. She was incredibly helpful and went above and beyond for us. More
by firefly8504
March 07, 2022
Very friendly fast service. Richelle was friendly and very knowledgeable and fun to work with. Richelle was friendly and very knowledgeable and fun to work with. More
by James R
Employees Worked With
March 03, 2022
Great communication all the way through my very long wait for my Bronco. Really appreciate all the help and sticking by the pricing discussed despite all the changes in the supply chain. I would have no pr for my Bronco. Really appreciate all the help and sticking by the pricing discussed despite all the changes in the supply chain. I would have no problem referring and friend or family member to buy from Gage and Donley Ford. Thank you and Great Job Gage! More
by LEE.WILKINS
Employees Worked With
Gage Schroeder, Matt Weiss
March 03, 2022
Matt was great to work with and I felt he went above and beyond to make my buying experience as easy as possible. I look forward to dealing with Matt in the future. beyond to make my buying experience as easy as possible. I look forward to dealing with Matt in the future. More
by j_rob50
Employees Worked With
Gage Schroeder, Matt Weiss
March 03, 2022
Dan and staff are a great bunch. I would definitely recommend Donley Ford Shelby to anyone searching for a car in the mid-west. Being from the metro Detroit area it is very difficult I would definitely recommend Donley Ford Shelby to anyone searching for a car in the mid-west. Being from the metro Detroit area it is very difficult finding a great car with all the details you require. Dan was very kind and patient throughout the entire process. Thank you again! More
by da_brown81
Employees Worked With
Dan Reese
