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Donley Ford of Shelby

Shelby, OH

Overview
Employees
Reviews
Vehicles
4.6
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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249 Mansfield Ave.

Shelby, OH

44875

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Showing 451 reviews

April 17, 2022

Dan Reese and Donley Ford of Shelby made the Bronco ordering process as smooth as possible. More

by jenzerlh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Apr 18, 2022 -

Donley Ford of Shelby responded

Awesome, we're glad Dan was able to make your experience smooth and simple! We hope you absolutely love your New Bronco. Please let us know if you have any questions along the way, the team is always here to help. Thanks again for choosing Donley, for your New Bronco order!

April 16, 2022

Richelle was the best. She made this experience seamless and easy. She found the vehicle I was looking for. More

by musclecarfan1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Donley Ford of Shelby responded

Thank you for the fantastic review. We're glad to hear your experience with us was a positive one. We will share this with Richelle and the team and we truly hope to work with you more along the way!

April 15, 2022

Richelle Schunatz was great to work with! !! We appreciate all your help!! Financing went well also! More

by michelleskok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review, Richelle and the team will be ecstatic to hear your positive feedback. Thank you for choosing Donley Ford of Shelby for your Cadillac purchase.

April 15, 2022

This is our third vehicle purchase from Gage. He has treated us well and we are overall happy with the experience again. More

by 78JASONGEIGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder
Report | Print
Apr 18, 2022 -

Donley Ford of Shelby responded

Thank you for the positive feedback. We will share this with Gage and the team and we hope to work with you more along the way. Please let us know what we can do in the future to provide you with 5 Star service.

April 06, 2022

Me and my great grandpa had a wonderful experience getting a used car from Dan. More

by jwagzbmx7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Apr 08, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review! Dan will be glad to hear your positive feedback. We hope to work with you again in the future!

April 05, 2022

Absolutely amazing! Such sweet people and richelle and Matt were absolutely great! Sweetest people in the world!!!! I couldn’t ask for anything better! More

by graciemanges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder, Matt Weiss
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Apr 05, 2022 -

Donley Ford of Shelby responded

Thank you for the fantastic review! Richelle and the team will be so happy to hear your positive feedback. Please let us know if you have any questions arise along the way. We hope you love your Ford Fusion and we hope to work with you again in the future! Thanks again for choosing Donley Ford of Shelby!

April 04, 2022

The dealership was helpful and made the process of ordering and buying a new car quick and easy I recommend! More

by BroncoBoyz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
Report | Print
Apr 05, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review and recommendation, we love to hear it! We will share this with Tony and the crew and we hope you enjoy your new Ford. Thank you for choosing Donley Ford of Shelby for your new vehicle purchase!

April 01, 2022

Friendly and honest car buying. Dan answered all of our questions and we bought the vehicle. I'll be back again. More

by kevinf65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
Report | Print
Apr 04, 2022 -

Donley Ford of Shelby responded

Congratulations on your vehicle purchase, we hope you love your new Ford. We appreciate the positive feedback and would love to work with you again in the future! Thanks again for choosing Donley Ford of Shelby!

April 01, 2022

Great friendly staff great overall experience. Went in to look walked away with a new car! Thank you Richelle your the best! More

by mocr2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review! Richelle will be glad to hear your positive feedback. Please let us know if you have any questions along the way, the team is always here to help!

March 30, 2022

Great dealer to make business with. They made my purchase go nice and smooth! I’m really thankful for all the help I got. More

by eduardotorresmacias500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Maffett
Report | Print
Apr 04, 2022 -

Donley Ford of Shelby responded

Congratulations on your Mach-1 purchase, great color choice too! We will share this with Rickey and the team and we hope to work with you again in the future. Please enjoy your new Mustang and thanks again for choosing Donley Ford for your vehicle purchase!

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