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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
April 30, 2022
This was my second purchase from Donley in Shelby. Richelle made the process very easy and painless. Richelle made the process very easy and painless. More
by ross.miller8
Employees Worked With
April 28, 2022
very helpful in finding a vehicle to fit my needs. Would recommend her to anyone Would recommend her to anyone More
by djacksonump19
April 28, 2022
Dan and Aaron continue to make buying a car easy at Donley Ford! Always a pleasure no matter what I need...sales, service or just to ask a question. Donley Ford! Always a pleasure no matter what I need...sales, service or just to ask a question. More
by fritzgj13
Employees Worked With
Aaron Sponsler, Dan Reese
April 27, 2022
It was a pleasure doing business with Richelle and Donley Ford of Shelby. Very friendly and courtesy. Ford of Shelby. Very friendly and courtesy. More
by lfox20
April 24, 2022
Donley Ford has a great and friendly staff. I never felt pressured into making a decision. Richelle was very nice and professional. She even gave my wife and I some time by ourselves to discuss I never felt pressured into making a decision. Richelle was very nice and professional. She even gave my wife and I some time by ourselves to discuss things. This was one of my greatest experiences when it came to buying a vehicle. More
by Cole
April 22, 2022
He was great! He helped us get into a vehicle suitable for our growing family and was very thorough and ready to listen when we had questions and concerns He helped us get into a vehicle suitable for our growing family and was very thorough and ready to listen when we had questions and concerns More
by Staton.tori05
Employees Worked With
Gage Schroeder, Tony Coleman, Adrianna Cushard
April 22, 2022
I had a good experience with this dealership Rochelle I'm sure I spelled it wrong sorry but she was very helpful and a cool person. sure I spelled it wrong sorry but she was very helpful and a cool person. More
by julieella3269
April 18, 2022
It was a great pleasure doing business with Donley Ford as always they were very courteous and concern about my satisfaction of the Vehical I selected that I would get the best deal and service package tha as always they were very courteous and concern about my satisfaction of the Vehical I selected that I would get the best deal and service package that I needed for my 2022 Ford 150, Gage Schroeder was very helpful during the process of the lease agreement that I selected, If there are any awards to be given out for best car dealership in Richland county, Ohio Donley Ford of Shelby, Ohio should receive it, Thanks again Donely Ford of Shelby and Gage Schroeder for you help! More
by ble473
Employees Worked With
Gage Schroeder, Matt Weiss
