Donley Ford of Mt. Vernon - Service Center
Mount Vernon, OH
284 Reviews of Donley Ford of Mt. Vernon - Service Center
Very friendly, very knowledgeable about product and service and is always looking for ways to help the customer. They are the best in my book!! service and is always looking for ways to help the customer. They are the best in my book!! More
I took my car in for the service of oil change and rotation of tires. The girl took my key and said they would be with me ASAP because I was waiting for the car. They were quick and all staff concerne rotation of tires. The girl took my key and said they would be with me ASAP because I was waiting for the car. They were quick and all staff concerned were very professional and friendly, and the car was hand washed.. I highly recommend Donley Ford/Lincoln and if you have a problem, let Brian the Manager know about it. More
Could not have asked for a better service experience. Dropped Explorer off an hour before appointment and had a friend pick me up for breakfast. Returned to Donley expecting to wait but my vehicle was wa Dropped Explorer off an hour before appointment and had a friend pick me up for breakfast. Returned to Donley expecting to wait but my vehicle was waiting for me in front of the store, already done. So seamless. Love how we're treated here. Thank you Service Team for all you do. More
i had my pickup in on Tuesday and my Explorer in on Wednesday. Both were only in for rotation and oil change. and yet other needs such as air filters and breaks were taken care of as discovered. I ap Wednesday. Both were only in for rotation and oil change. and yet other needs such as air filters and breaks were taken care of as discovered. I appreciate that the additional work was done without another visit since i liver 45 minutes away. More
Donley Ford has always provided exceptional service and is the only dealer we have gone to in the past 15 years. Their associates both in sales and service are outstanding. They truly know the definition is the only dealer we have gone to in the past 15 years. Their associates both in sales and service are outstanding. They truly know the definition of customer service! More