Donley Ford of Mt. Vernon

Everyone I dealt with at the dealership was very friendly and knowledgeable. They explained everything and answered all questions. Great place to buy a car. and knowledgeable. They explained everything and answered all questions. Great place to buy a car. More

Great experience Great communication in that they let me know what steps are being taken. If it was taken any length of time I would get a call saying why and what ste Great communication in that they let me know what steps are being taken. If it was taken any length of time I would get a call saying why and what steps were next. Great to know they were keeping me in the loop. They covered the cost of the testing and the fix under warranty. Most dealers in the past made feel like i had to fight with them to get my warranty work done even if it was clearly under warranty by mileage and/or time. That was a great feeling getting my service done and not have to fight for my rights. Thank You Donley Ford!! More

Took my car in for an oil change. Everyone I met in the service departmemt was very friendly. When I was waiting, even the gentleman that sold me the car recognized me...great dealership all around. service departmemt was very friendly. When I was waiting, even the gentleman that sold me the car recognized me...great dealership all around. More

Awesome Service Department. Always go out of their to help. Highly recommend service and sales. Great team. Wide selection of new and pre owned to choose from help. Highly recommend service and sales. Great team. Wide selection of new and pre owned to choose from More

Jim was easy to work with. Everything was handled timely from the first phone call. All the staff was knowledgeable and helpful. Overall, great experience!!! from the first phone call. All the staff was knowledgeable and helpful. Overall, great experience!!! More

Effortless is the best word we can use to describe our experience with Rob Ball, and Donley Ford! Great experience all the way around! Great supporters of our community! experience with Rob Ball, and Donley Ford! Great experience all the way around! Great supporters of our community! More

We were very impressed with the hard work that Andera and Tim did in finding us the right truck. The effort they put into locating the right vehicle and the customer service was immaculate. I look forward to Tim did in finding us the right truck. The effort they put into locating the right vehicle and the customer service was immaculate. I look forward to working with them in the future. More

Excellent work wouldn't go anywhere else. Trust worthy, dependable Didn't work with anyone because of the virus. Stayed clear of people because of the virus dependable Didn't work with anyone because of the virus. Stayed clear of people because of the virus More

Top notch salesman and financial sales.... Great team! They go the extra mile to take care of their customers. I would recommend the team to everyone. Thank you Brian and Tim, I love my Edge❤ They go the extra mile to take care of their customers. I would recommend the team to everyone. Thank you Brian and Tim, I love my Edge❤ More

Very Professional, courteous organization. I have purchased numerous personal and company vehicles from Rob and have always been more than satisfied with him and the service department. The whole or purchased numerous personal and company vehicles from Rob and have always been more than satisfied with him and the service department. The whole organization is 5 star, More