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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

July 28, 2022

It was an easy process and everyone was very nice and accommodating. They made it an easy buying experience. More

by fragglegomez_66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Jeffrey Renner, Alicia Childs
Aug 01, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful feedback, we're so glad to hear you enjoyed buying with us! We look forward to seeing you next time!

July 26, 2022

Great experience. A+++++++. I would recommend anyone to go to Donley! Friendly, fast, fair, knowledgable. I would definitely go back. More

by klawrence27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Aug 01, 2022 -

Donley Ford of Mt. Vernon responded

We are so happy with that A+++++++ review! Thank you for your kind words and we look forward to continuing to earn your business in the future!

July 26, 2022

Colten and Niki were both wonderful. I was without a vehicle for 6 weeks and looked at dealerships in seven counties. I was repeatedly told I would not find what I was looking for. Then More

by arlene7349
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Coleton Bruch
Aug 01, 2022 -

Donley Ford of Mt. Vernon responded

We love getting reviews like this! Thank you so much for giving us the opportunity to help you find the right vehicle at the right price! We look forward to working with you again in the future.

July 25, 2022

This dealership has done a great job getting me financed and I’m the vehicle I wanted! More

by hayesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Childs
Aug 01, 2022 -

Donley Ford of Mt. Vernon responded

I am so happy to hear that you are satisfied with your purchase and are happy in the vehicle that you chose! We look forward to helping you again in the future! Enjoy!!

July 23, 2022

I bought my new car here, Tyler was super salesman. It's sad that it took a bad review to get something taking care of. Niki is the Best, she read my review and took care of the problem. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Niki Evanoff
Jul 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to leave us your feedback. We're glad Niki was able to correct the issue and make it right. Please let us know if we can assist more along the way and we hope you're still loving your new Ford.

July 23, 2022

Tina is the best! She helped me get everything including a car seat moved to my mom's car. She was polite, charismatic, and just genuinely kind. The service was prompt More

by kelly.freudeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jul 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We always enjoy hearing from repeat clientele, your feedback is truly important to us! We're glad the team was able to assist you so quickly. Thank you for continuing to choose Donley Ford of Mt. Vernon and we look forward to your next visit with us!

July 23, 2022

Amazing, kind, helpful, fun, funny, not pushy, understanding, the best experience I've had yet More

by kspaulding2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Atherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Jul 25, 2022 -

Donley Ford of Mt. Vernon responded

Congratulations on your Toyota purchase! Gabe and the team will be ecstatic to hear you enjoyed working with us. Thanks again for choosing Donley Ford of Mt. Vernon for your vehicle purchase, we hope to work with you more in the future!

July 23, 2022

Great staff all around. Quick and easy process and you are treated like family! Highly recommend! More

by Kristy M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Antill, Jeffrey Renner
Jul 27, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! The team will truly appreciate hearing your positive feedback. Thank you again for choosing Donley Ford of Mt. Vernon and we hope to work with you again next time!

July 22, 2022

Fantastic dealership. Easy to work with. And Alicia is absolutely amazing. Great to work with her. She is extremely helpful and patient . She was with me every step of the More

by lehavre3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Childs
Jul 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. Alicia and the team will be glad to hear your positive feedback! Thank you for choosing Donley and we look forward to assisting you again next time.

July 22, 2022

We’ve had a great experience. Everyone has been really friendly and on top of making our trade-in a smooth process. Thanks! More

by Dspspeicher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs, Hayley Flowers-Kreps
Jul 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review, we're glad your enjoyed your buying experience with us! Congratulations on your new ride and feel free to reach out if you have any questions along the way!

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