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Donley Ford of Mt. Vernon
Mount Vernon, OH
676 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 676 reviews
March 11, 2020
I was very happy that the truck I wanted was still available. Mike, Brad, and Tim were very nice and made the experience very easy to deal with. Thank you all for your business and help. available. Mike, Brad, and Tim were very nice and made the experience very easy to deal with. Thank you all for your business and help. More
by ktc5507
Employees Worked With
Mike Wilson, Tim Waddell
March 06, 2020
Today I purchased a new Lincoln Corsair at Donley Ford Mt.Vernon. Went there hoping to test drive one which was suggested by by a Rep at the car show. Mike Wilson was the Sales Agent. He brought the ca Mt.Vernon. Went there hoping to test drive one which was suggested by by a Rep at the car show. Mike Wilson was the Sales Agent. He brought the car in from the lot to warm it up, for my comfort. After test driving, Mike was most helpful to teach me the car. He was thorough, patient and very knowledgeable. Mike sold me on the car without me knowing I was sold. There were other agents involved in the sale, each one more helpful than the other. It was a pleasant experience and I hope it will be the same in the days to come. More
by S‘Amos heaven
Employees Worked With
Taylor Ugie, Mike Wilson, Tim Waddell
March 05, 2020
Andrea was great to work with as was Tim. Andrea helped get me in the truck I wanted and is was very easy. Everyone was very professional and it was a very easy experience. I will definitely be back for th get me in the truck I wanted and is was very easy. Everyone was very professional and it was a very easy experience. I will definitely be back for the next one More
by Wes
Employees Worked With
Andrea Mullins, Tim Waddell
March 01, 2020
I truly appreciate the effort everyone took to find the right vehicle for me. It wasn't a one and done sale. I enjoyed the experience Rob Ball gave me and extra effort the parts department gave me in gett right vehicle for me. It wasn't a one and done sale. I enjoyed the experience Rob Ball gave me and extra effort the parts department gave me in getting cab lights for my F-250. I was also impressed by the Donkey service guarantee. Thanks. Five stars. More
by charliebratton71
March 01, 2020
I have done business with Rob Ball and Donley Ford for many years and am very satisfied with the relationship and plan to continue to deal with them in the future. many years and am very satisfied with the relationship and plan to continue to deal with them in the future. More
by Gene
February 29, 2020
Great people to work with! Rob ball and brad the sales manager as well as Tim in finance all did a great job and so happy I came back to get my next vehicle. manager as well as Tim in finance all did a great job and so happy I came back to get my next vehicle. More
by mrule928
Employees Worked With
February 29, 2020
Tyler was wonderful to work with. He had our interest as a priority. Best customer service and will return there should we need another car. a priority. Best customer service and will return there should we need another car. More
by tjkccrabtree
February 29, 2020
Andrea Mullins my sales person was fabulous!Andrea,Brad Andrea Mullins my sales person was fabulous! Andrea,Brad sales manager and Tim in finance Made it a great buying experience Highly recommend Tha Andrea Mullins my sales person was fabulous! Andrea,Brad sales manager and Tim in finance Made it a great buying experience Highly recommend Thank you More
by hbhender19
February 28, 2020
Came in to just look at vehicles and after speaking with Tyler, I felt right buying from here. Would buy again in the future should the need arise. Really appreciate Tyler on the help he provided in finding Tyler, I felt right buying from here. Would buy again in the future should the need arise. Really appreciate Tyler on the help he provided in finding me something. More
by Nathanielshrout
Employees Worked With
Tim Waddell, Tyler Doerrer
