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Donley Ford of Mt. Vernon
Mount Vernon, OH
676 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 676 reviews
April 16, 2020
Everyone I dealt with at the dealership was very friendly and knowledgeable. They explained everything and answered all questions. Great place to buy a car. and knowledgeable. They explained everything and answered all questions. Great place to buy a car. More
by bowlesmary
Employees Worked With
Andrea Mullins, Tim Waddell
April 16, 2020
Great experience Great communication in that they let me know what steps are being taken. If it was taken any length of time I would get a call saying why and what ste Great communication in that they let me know what steps are being taken. If it was taken any length of time I would get a call saying why and what steps were next. Great to know they were keeping me in the loop. They covered the cost of the testing and the fix under warranty. Most dealers in the past made feel like i had to fight with them to get my warranty work done even if it was clearly under warranty by mileage and/or time. That was a great feeling getting my service done and not have to fight for my rights. Thank You Donley Ford!! More
by les08topaz
Verified CustomerEmployees Worked With
Andrea Mullins
April 09, 2020
Awesome Service Department. Always go out of their to help. Highly recommend service and sales. Great team. Wide selection of new and pre owned to choose from help. Highly recommend service and sales. Great team. Wide selection of new and pre owned to choose from More
by TIMWADDELL99
Employees Worked With
Tim waddell, Tim Waddell
April 09, 2020
Took my car in for an oil change. Everyone I met in the service departmemt was very friendly. When I was waiting, even the gentleman that sold me the car recognized me...great dealership all around. service departmemt was very friendly. When I was waiting, even the gentleman that sold me the car recognized me...great dealership all around. More
by trsagraham
Employees Worked With
Mike Wilson
April 08, 2020
Jim was easy to work with. Everything was handled timely from the first phone call. All the staff was knowledgeable and helpful. Overall, great experience!!! from the first phone call. All the staff was knowledgeable and helpful. Overall, great experience!!! More
by Bstfreight1
April 07, 2020
Effortless is the best word we can use to describe our experience with Rob Ball, and Donley Ford! Great experience all the way around! Great supporters of our community! experience with Rob Ball, and Donley Ford! Great experience all the way around! Great supporters of our community! More
by wmhbill13
April 07, 2020
We were very impressed with the hard work that Andera and Tim did in finding us the right truck. The effort they put into locating the right vehicle and the customer service was immaculate. I look forward to Tim did in finding us the right truck. The effort they put into locating the right vehicle and the customer service was immaculate. I look forward to working with them in the future. More
by 2liveasChrist
Employees Worked With
Andrea Mullins, Tim Waddell
April 06, 2020
Excellent work wouldn't go anywhere else. Trust worthy, dependable Didn't work with anyone because of the virus. Stayed clear of people because of the virus dependable Didn't work with anyone because of the virus. Stayed clear of people because of the virus More
by pampoland1950
Employees Worked With
Service person
April 05, 2020
Top notch salesman and financial sales.... Great team! They go the extra mile to take care of their customers. I would recommend the team to everyone. Thank you Brian and Tim, I love my Edge❤ They go the extra mile to take care of their customers. I would recommend the team to everyone. Thank you Brian and Tim, I love my Edge❤ More
by Nancy
Employees Worked With
Brian Antill, Tim Waddell
March 30, 2020
Great experience Worked with Mike Wilson and Tina Beaver to accomplish oil change and necessary recall work. Service done quickly and efficiently. Well done all! I can Worked with Mike Wilson and Tina Beaver to accomplish oil change and necessary recall work. Service done quickly and efficiently. Well done all! I can always count on Donley staff to keep things working well and provide honest help with great vehicles! More
by MWILDERMUTH1
Employees Worked With
Tina Beaver, Mike Wilson
