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Donley Ford of Mt. Vernon
Mount Vernon, OH
676 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 676 reviews
April 27, 2020
My first time to buy a car all by myself....tremendous experience....was very relaxed and confident would go back there in a minute to by again experience....was very relaxed and confident would go back there in a minute to by again More
by Deb
Employees Worked With
Andrea Mullins, Tim Waddell
April 26, 2020
Mike was a great to work with. My wife & I came in to browse the truck selection looking at Super Duty trucks & Mike helps make a deal we couldn't turn down. Thank you Mike. browse the truck selection looking at Super Duty trucks & Mike helps make a deal we couldn't turn down. Thank you Mike. More
by Jlamp62
Employees Worked With
Mike Wilson, Tim Waddell
April 26, 2020
Very friendly nice people...no pressure just information...Jamie was super helpful setting up all the equipment..I will highly recommend Donley Ford to my friends. information...Jamie was super helpful setting up all the equipment..I will highly recommend Donley Ford to my friends. More
by Peggy
April 24, 2020
Always a great experience at Donely's. They have always taken care of me and my vehicle. They have an Excellent service department and service team. I am always satisfied when I leave. They have always taken care of me and my vehicle. They have an Excellent service department and service team. I am always satisfied when I leave. More
by SCRAPBOOKHAVEN
Verified CustomerApril 24, 2020
oil change and turn signal repair my turn signal still is not working properly I'm missing a bottle of sanitizer that was laying on my console making service app. was easy and c my turn signal still is not working properly I'm missing a bottle of sanitizer that was laying on my console making service app. was easy and convenient More
by SANDYMCCLARY
Employees Worked With
Tina Beaver ????
April 24, 2020
As always Donley service department proves their excellence. Will continue to use them for service on all my vehicles. Thank you Donley Ford service department excellence. Will continue to use them for service on all my vehicles. Thank you Donley Ford service department More
by Focus owner
Employees Worked With
Tim Waddell
April 23, 2020
Fast friendly service - Full engine replacement after just 14K miles...done in 3 or 4 days. Dealership provided a loaner vehicle -2020 . Seems to be running fine now. No hassle with warranty- all covered just 14K miles...done in 3 or 4 days. Dealership provided a loaner vehicle -2020 . Seems to be running fine now. No hassle with warranty- all covered. More
by jhahn78
Employees Worked With
Service dept
April 23, 2020
Not satisfied Have had vehicle in there twice for the same noise. They say its normal and its not. We took to another service center and they found the issue. Have had vehicle in there twice for the same noise. They say its normal and its not. We took to another service center and they found the issue. More
by TRACYANDCHRISFLACK
Employees Worked With
Tina
April 21, 2020
Jim was very helpful and knowledgeable and very easy to deal with. He also explained the many details about the car, some of which I was not aware of. deal with. He also explained the many details about the car, some of which I was not aware of. More
by Mjf2837
April 17, 2020
4/17/2020 I purchased a certified pre-owned 2017 Ford Explorer. Jim Casebolt from Donley Ford was excellent to work with. Highly recommended!! Darla, Service Mgr was top notch as well as gentleman making Explorer. Jim Casebolt from Donley Ford was excellent to work with. Highly recommended!! Darla, Service Mgr was top notch as well as gentleman making final financial deal! More
by Firemother2
