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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

May 15, 2020

Jim is AMAZING! We have done previous business with him with getting our last vehicle. He is personable and does everything he can to get you the right vehicle. We will continue to go back to Jim and the D More

by Bailee White
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waddell
May 18, 2020 -

Donley Ford of Mt. Vernon responded

Thank you! We appreciate loyal customers like you and Jim enjoys working with you! Thanks for a great 5 star review and for choosing Donley Ford Lincoln of Mt Vernon

May 12, 2020

check engine light I got my car in in a timely manner. It was fixed in a short time and everything was explained well to me. It was under warranty, saved a lot of money More

by rkaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina and Leah
May 12, 2020 -

Donley Ford of Mt. Vernon responded

Excellent to hear! Thank you for choosing Donley Ford Lincoln of Ashland and for your great 5 star review!

May 11, 2020

I needed an oil change. Called and the service was scheduled quickly. The oil was changed and the the handle on the tailgate was replaced with no problem. More

by tlc1490
Recommend Dealer
Yes
Employees Worked With
Service personnel
May 12, 2020 -

Donley Ford of Mt. Vernon responded

We're very happy to hear! Thank you for a great review and for choosing Donley Ford Lincoln of Mt Vernon for your service needs.

May 07, 2020

I have been dealing with Donley for manyMany years.The I have been dealing with Donley for many Many years. The service has always been wonderful to work with. I would highly recommend Donley i’m dealin More

by DVIOLA
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Tim Waddell
May 08, 2020 -

Donley Ford of Mt. Vernon responded

Thanks so much! We appreciate you as a loyal customer and your great 5 star review! We look forward to seeing you again!

May 02, 2020

Best experience ever. i went with my daughter so she could get a car and we both went home with new cars.Jayme was awesome More

by nikki379asg
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waddell
May 04, 2020 -

Donley Ford of Mt. Vernon responded

Sounds like you had a great experience! We're happy to hear! Thanks for your great review and we look forward to seeing you again!

May 01, 2020

Great people and will do anything to help you get a vehicle that fits you. A very clean place. Good place to get a car. More

by Emmalooney
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waddell
May 04, 2020 -

Donley Ford of Mt. Vernon responded

We love hearing this! We strive to keep our facility clean and safe. And to have our team members create a great experience for customers! Thanks for your 5 star review!

April 30, 2020

Called service and they got me in within one day. Everything l asked for was done and it was done the next day. Very satisfied. More

by GOBUCKS1957
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Donley Ford of Mt. Vernon responded

Thanks for a great review! Satisfied customers make our day!

April 30, 2020

Andrea was awesome..very attentive and helpful. She made the extra effort to make a personal connection. We would definitely look her up next time we need a vehicle. More

by Jknapp44028
Recommend Dealer
Yes
Employees Worked With
Andrea Mullins, Tim Waddell
Apr 30, 2020 -

Donley Ford of Mt. Vernon responded

Thank you! We appreciate your kind words and great review! And we look forward to working with you again!

April 30, 2020

Good work. Did what I wanted for the amount I wanted. I'll be back in a few years when I need a new truck More

by jhood_83
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waddell
Apr 30, 2020 -

Donley Ford of Mt. Vernon responded

Thanks for a great review! We're always happy to know our customers are happy! We look forward to seeing you again!

April 27, 2020

My first time to buy a car all by myself....tremendous experience....was very relaxed and confident would go back there in a minute to by again More

by Deb
Recommend Dealer
Yes
Employees Worked With
Andrea Mullins, Tim Waddell
Apr 28, 2020 -

Donley Ford of Mt. Vernon responded

We're very happy to hear that your experience went well! Congratulations and thank you for choosing Donley Ford Lincoln of Mt Vernon!

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