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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
July 31, 2020
Everyone was nice and polite. I was impressed the dealership.Brian Antill was willing to get the truck from shelby lot so i could test drive the truck it was the truck i was intere I was impressed the dealership.Brian Antill was willing to get the truck from shelby lot so i could test drive the truck it was the truck i was interested in. More
by konkler0
Verified CustomerEmployees Worked With
Brian Antill
July 31, 2020
Awesome Dealership This is the second new vehicle I have purchased from Donley. The sales staff go above the call of duty to help you get the vehicle you want. I went This is the second new vehicle I have purchased from Donley. The sales staff go above the call of duty to help you get the vehicle you want. I went in on a Saturday and told Shane Myers what I wanted and he made it happen. More
by Focus owner
Employees Worked With
Shane Myers
July 30, 2020
Precise and professional Darla, Tina and Jeff are very knowledgeable and figured out my issue immediately with my ranger. thank you for fixing this right away to prevent othe Darla, Tina and Jeff are very knowledgeable and figured out my issue immediately with my ranger. thank you for fixing this right away to prevent other damage. and to the service personnel for fixing it correctly. great team! Thank you More
by jstaylor1959
July 30, 2020
My car shopping experience was good! Our salesman did a great job! Even though it was close to closing time and was raining, he stayed out there and showed us two vehicles and let us test drive them. great job! Even though it was close to closing time and was raining, he stayed out there and showed us two vehicles and let us test drive them. More
by Emily Pearl
Employees Worked With
Shane Myers
July 30, 2020
We were so happy to have a salesman like Jim Casebolt. He was very knowledgeable about the vehicles we were interested in and helped us understand the special features of the Lincoln Continental and MKZ. He was very knowledgeable about the vehicles we were interested in and helped us understand the special features of the Lincoln Continental and MKZ. We would recommend Jim and Donley Ford to others interested in purchasing a vehicle. More
by crenmiller
July 30, 2020
Awesome traded 2 vehicles and purchased a 2020 Ford F-150. They may be small town, but they know how to treat their customers. We originally took our 2017 Ford Edge in for an oil change and a GPS Navigation u They may be small town, but they know how to treat their customers. We originally took our 2017 Ford Edge in for an oil change and a GPS Navigation update and ended up buying a new truck. More
by kitzmi
July 29, 2020
The gentleman in the service department was very accommodating when I stopped in for service on my 2017 Ford Explorer. The service was completed in a very good time, even had a recall completed. Tha accommodating when I stopped in for service on my 2017 Ford Explorer. The service was completed in a very good time, even had a recall completed. Thanks More
by esims1
Employees Worked With
Jeff in Service Department
July 27, 2020
Jeff got me in and out quick and even noticed a noise I had forgot to ask them to check. They fixed it and had me in and out in under an hour had forgot to ask them to check. They fixed it and had me in and out in under an hour More
by brian.durbin
Employees Worked With
Jeff Armstrong
July 27, 2020
Our service was excellent! Quick, easy, and every one was polite! Tina took great care of us and went above and beyond to find our reward points and had a great attitude through it all. was polite! Tina took great care of us and went above and beyond to find our reward points and had a great attitude through it all. More
by MGREGORY132
July 24, 2020
Exceptional service. Was there early but we still didn't have to wait long. All precautions were taken for covid -19. We will continue with this service. have to wait long. All precautions were taken for covid -19. We will continue with this service. More
by datharps
Employees Worked With
Don't remember
