Donley Ford of Mt. Vernon

Everyone was extremely friendly and helpful through the whole process of finding and purchasing the best vehicle for us whole process of finding and purchasing the best vehicle for us More

Great people,great service,had a problem with truck i brought but so far they,,,she, has been on it, Happy Custoner and will return if looking for a truck or a car brought but so far they,,,she, has been on it, Happy Custoner and will return if looking for a truck or a car More

Gabe did great, highly recommend. Donley was a great environment and friendly staff. Great experience. Donley was a great environment and friendly staff. Great experience. More

My experience was amazing. Alicia was amazing and worked really hard to get me the perfect vehicle. Alicia was amazing and worked really hard to get me the perfect vehicle. More

From finding the vehicle(s) we were interested in to driving away in one of them,the entire process could not have been easier. Donley's site is up-to-date and easy to use.The photos are precise and des driving away in one of them,the entire process could not have been easier. Donley's site is up-to-date and easy to use.The photos are precise and descriptions,especially details of warranties,Ford certification,and Carfax were very helpful. Having Hayley facilitate the vehicles for us to see at a time convenient to our schedules was very helpful.Our salesperson,Alicia, was very knowledgeable,helpful,and honest. We felt no pressure,but got the answers we needed for our (big) decision. The finance staff were terrific and worked efficiently,respecting our time,while getting us a great rate on our loan. Our 2020 Escape is beautiful and exactly what we have been researching to meet our needs for a fuel efficient SUV. The staff works as a team. Jim stepped in to assist in keeping the process moving while Alicia dealt with another customer's questions. They work together to serve the customers;an often forgotten practice,but essential to good business. The entire staff was professional,extremely helpful,and the dealership is clean,bright,and modern,as are the vehicles! More

Excellent customer service. This was easy. Niki took the time to have my new truck detailed again. I couldn’t be happier. Always so professional and accommodating! Thanks! This was easy. Niki took the time to have my new truck detailed again. I couldn’t be happier. Always so professional and accommodating! Thanks! More

The sales experience, including communication, was accurate, honest, done with integrity, and made very easy. accurate, honest, done with integrity, and made very easy. More

Was very Thankful to find my new Bronco there and pleased they honored my interest as being first one to see it they honored my interest as being first one to see it More

The service was good and didnt have to wait long. Explain the papers on the service. Explain the papers on the service. More

Everyone was so nice and welcomed me at the door. I had an appointment to test drive a Bronco and Alicia was so excited to see me. I had an appointment to test drive a Bronco and Alicia was so excited to see me. More