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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
August 17, 2020
Tina Beaver in the service department is excellent!! Very knowledgeable, accurate quotes, friendly and great to work with. Mechanics do a good job and are very responsive if we have questions or conce Very knowledgeable, accurate quotes, friendly and great to work with. Mechanics do a good job and are very responsive if we have questions or concerns. More
by xx
Verified CustomerEmployees Worked With
Tina Beaver (five stars)
August 16, 2020
Great service, like the text and email notices and reminders. Appointments are held to, happy with all!! Jamee work real hard to find our F250 recently, reall happy overall. reminders. Appointments are held to, happy with all!! Jamee work real hard to find our F250 recently, reall happy overall. More
by pcrow
August 16, 2020
Great service. Lacking in the small details. We have two vehicles serviced by Donley. They are our local selection. Just had my oil changed...no mileage sticker. Left the dealership with a dirty We have two vehicles serviced by Donley. They are our local selection. Just had my oil changed...no mileage sticker. Left the dealership with a dirty truck too. I feel this is a necessary...very small detail... to add to keep customers coming back. As a lifelong sales person, I would never allow this to happen on my watch. Just sayin. More
by Deoras69
Employees Worked With
service department
August 15, 2020
Love my new F 250. Rob Ball made my purchase quick, easy and very enjoyable. I will continue to be a repeat customer. Highly recommend Donley Ford. and very enjoyable. I will continue to be a repeat customer. Highly recommend Donley Ford. More
by tlcline95
August 15, 2020
Service Quick in and out, I had appointments so all went smooth. I had two vehicles that needed oil change and tire rotation and got both done in a hour and a Quick in and out, I had appointments so all went smooth. I had two vehicles that needed oil change and tire rotation and got both done in a hour and a half. More
by earl092954
Employees Worked With
Autum Grandstaff
August 13, 2020
Worked with Darla Friend and she took care of my car and fixed what needed to be fixed she was very friendly and cordial and very helpful I definitely would recommend people to work with her thanks for a go fixed what needed to be fixed she was very friendly and cordial and very helpful I definitely would recommend people to work with her thanks for a good experience More
by alberteads
Employees Worked With
Darla Friend
August 12, 2020
Positive first time experience I stopped in to Donley Ford while on vacation in Ohio on the chance they had the vehicle I was looking for, they did and I was able to negotiate a dea I stopped in to Donley Ford while on vacation in Ohio on the chance they had the vehicle I was looking for, they did and I was able to negotiate a deal with Brian that was fair and honest. More
by ROOFKING11
Employees Worked With
Brian Antill
August 11, 2020
Rob ball an all the staff at Donley Ford Mount Vernon are always great to work with! Rob goes above an beyond to make sure he meets the customers needs!!!! love doing business with Rob an Donley!!!! See you always great to work with! Rob goes above an beyond to make sure he meets the customers needs!!!! love doing business with Rob an Donley!!!! See you all soon!!! Thanks again for a great experience!!!! More
by Daniel Hinkens
Employees Worked With
Rob Ball, Jayme Giffin, Mr. Bennett
August 08, 2020
Excellent service from start to finish. Jim and the insurance guy, and the finance guy were kind and responsive, never ever pushy!!! A great experience. insurance guy, and the finance guy were kind and responsive, never ever pushy!!! A great experience. More
by evelyn.chalfant
Employees Worked With
Other Employees :
The finance man was not Jeffrey, but he was excellent
