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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

August 27, 2020

Needed brake light fixed that I became aware on Sunday evening. I went to the online scheduling and found a time slot on Monday at 8:30 a.m. More

by homans4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms.Beaver
Aug 27, 2020 -

Donley Ford of Mt. Vernon responded

Thank you so much for your 5 star rating and review! We are glad we can be of service to you and look forward to helping you with your future needs as well! Thanks again for choosing Donley Ford Lincoln of Mt. Vernon!

August 26, 2020

I bought my last car from them I love the car. They have always treated me well when I have come in the be serviced. More

by dialcarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill, Jeffrey Renner
Aug 27, 2020 -

Donley Ford of Mt. Vernon responded

Great to hear! Let us know if we can assist you anymore. Take care , be safe and we look forward to your next visit! Thank you for choosing Donley Ford Lincoln of Mount Vernon!

August 25, 2020

The car was serviced as expected and pick up and drop off went quickly. And the cost was what I was expecting. Service area was very clean, and greeted with a smile More

by JTDUFF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Brian Antill
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

We are so glad you had a hassle-free experience when bringing your car to be serviced! Thank you for choosing Donley Ford Lincoln of Mount Vernon and for taking the time to leave a review!

August 21, 2020

Great people that always comes thru on doing a great job. Take the review as stated or don't ask me to give one. Okay? More

by LarBet54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in service , Brian Antill
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon! We are thrilled to hear you have had such great experience with our staff. We look forward to working with you in the future!

August 21, 2020

I had a very pleasurable with my salesman Rob Ball in my purchase of my F 150 pickup truck I will return to Donleys for my next purchase Larry Hatton More

by Larry Hatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Myers
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon. Rob Ball is a wonderful asset to our team and we are thrilled to hear he was able to get you into your new F150! We look forward to working with you again. Safe travels!

August 20, 2020

Very happy with our experience at Donley. Our questions were all answered, we got the vehicle we wanted and they worked hard to make sure we got into it. More

by bmbennett03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Robert Lucente
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

We are so glad you had such a great experience here! We value your opinion and feedback. Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon!

August 20, 2020

Brian Antill aka Batman found exactly what I was looking for. Brad Bennett assisted with the paper work and explained everything very thoroughly. I appreciate the attention to detail that both of these gen More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Antill
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

It is because of customer experiences like yours that make our business so fun! We look forward to working with you in the future and will pass along your kind words to our team. Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon!

August 20, 2020

Very good mechanics. They get your vehicle done quickly and accurately. The employees are very friendly and have very good mannerisms. The building is nice and clean More

by KSW1RW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

We are glad you were treated right! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon!

August 19, 2020

I went to Donley today 8/18/20 not really knowing what to expect. I’ve worked really to clean up my credit but I didn’t know if I would be able to get anything I know I wanted a Ford Explorer or a Ford Escap More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Beach
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

Here at Donley Lincoln Ford we strive to have the very best on staff. Jim is a huge asset to our company and we are so glad he has met your needs. Thank you for your review and for choosing Donley Ford Lincoln of Mt. Vernon!

August 17, 2020

Very helpful to minimize cost while meeting service needs. Tina was great to work with on services. 5gsnk you Tina and the service team. Thanks More

by TASHBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Aug 25, 2020 -

Donley Ford of Mt. Vernon responded

Looking out for your best interest is always what we do, and we're glad we can be of service to you! Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon!

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