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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
September 28, 2020
First time going to Donley service department. Tina and Leah were both very personable and professional on the phone and in person. Happy with our service outcome. Leah were both very personable and professional on the phone and in person. Happy with our service outcome. More
by ROHEDG2
Verified CustomerEmployees Worked With
Leah
September 26, 2020
The service was done on time, no unnecessary delays! I was able to get in and out in around an hour which I very much appreciated. was able to get in and out in around an hour which I very much appreciated. More
by RJSGUITAR
Employees Worked With
September 26, 2020
Service Department is always great in taking care of me. I never have to worry when I take my vehicle there. They are quick and efficient. I never have to worry when I take my vehicle there. They are quick and efficient. More
by SCRAPBOOKHAVEN
Employees Worked With
September 23, 2020
As always best service ever! Leah, Tina, Kelvin & Wilson ! Always the best service. Very much appreciated! Thank you so much for everything! Would not go anywhere else!! ! Always the best service. Very much appreciated! Thank you so much for everything! Would not go anywhere else!! More
by deebumpus2
Employees Worked With
Other Employees :
Brian Antill, Jeff Myers, Jeffrey Renner
September 23, 2020
Service was fast and informative. I’m enjoy my Ford and rebuilding my credit. If there any problem with my car, they are right there. rebuilding my credit. If there any problem with my car, they are right there. More
by Terry Adams
September 19, 2020
Brandon was our sales associate from beginning to end. He was very pleasant and at tentative. He did a great job of keeping us informed every step of the way. It made this a very pleasant shopping experience was very pleasant and at tentative. He did a great job of keeping us informed every step of the way. It made this a very pleasant shopping experience and would definitely recommend him. Jeff was our finance associate and was very informative and helpful. He also made this purchase experience. We greatly appreciated both of these gentlemen. More
by Jackib6069
Employees Worked With
Jeffrey Renner, Brandon Beach
September 18, 2020
Made an appointment for 9. Was told it would be mid-afternoon before it was ready. Got my car back after several hours and my tires weren't even full of air. Had to go put air in my tires after pay mid-afternoon before it was ready. Got my car back after several hours and my tires weren't even full of air. Had to go put air in my tires after paying almost $200 just for service charges. Won't go back. More
by JAMESLEEMILLS90
Employees Worked With
September 18, 2020
The appointment was conducted at the scheduled time with professionalism. It was completed in a reasonable time frame and all that was done was explained clearly to me. professionalism. It was completed in a reasonable time frame and all that was done was explained clearly to me. More
by dmccoy6
Employees Worked With
September 10, 2020
Although previously unfamiliar with this dealership, we found a great used vehicle through Donley. Everyone was super nice and helpful. Would definitely go back! Thanks for the great service. We love our c found a great used vehicle through Donley. Everyone was super nice and helpful. Would definitely go back! Thanks for the great service. We love our car. More
by marshaz60
Employees Worked With
Darla in Service/Maintenance, Shane Myers, Jeffrey Renner
September 08, 2020
Routine maintenance and hitch installation were done satisfactorily and in a timely manner, however there is a recall on my vehicle for a drivetrain module update and this was not addressed. satisfactorily and in a timely manner, however there is a recall on my vehicle for a drivetrain module update and this was not addressed. More
by Jsmorganrn
Employees Worked With
Jamie
