Back

Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
Contact Dealership

1455 Coshocton Ave.

Mount Vernon, OH

43050

Directions

By Type

Showing 675 reviews

October 08, 2020

The vehicle I test drove had an oil leak that produced a small puddle after minutes of returning the vehicle to the dealership. It was noted by the salesperson as an oil leak. More

by rshinchcliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for telling us, we appreciate the concern! Jayme has reported this to management and the situation was handled appropriately. Thank you for choosing Donley Ford Lincoln of Mt. Vernon! We look forward to your next visit!

October 06, 2020

Service department great. Jeff awesomeAaaa aa aa aaa aaa Service department great. Jeff awesome Aaaa aa aa aaa aaa aa aaa aas.aaa aaaa aaaa aaaa aaa a aaa a. Aaaa AAA aaaa aa More

by CETLICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service department
Oct 07, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for choosing Donley Ford Lincoln of Mt. Vernon! We look forward to your next visit!

October 02, 2020

Brandon and the rest of the team at Donley made the whole car buying process smooth and seamless. They definitely took the fear of car buying away. I would recommend anyone looking for a new or used car to s More

by Dhamilton0314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Myers, Jeffrey Renner, Brandon Beach
Oct 02, 2020 -

Donley Ford of Mt. Vernon responded

Thank you so much for your recommendation! We are so glad you had such a great car buying experience and that Brandon and the team took such great care of you! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 02, 2020

Shane and Donley's crew handled my purchase with ease. They helped me find the perfect truck for my needs and the perfect accessories at low prices. More

by T. Alexander
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Myers
Oct 02, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 star rating and review! We are so pleased to hear Shane was able to find the right vehicle for you! Please let us know if there is anything else we can do for you! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 02, 2020

Ryan has a great team here in Mount Vernon. We bought a CNG truck which took some time because of COVID but Rob really took care of us during the whole process. More

by David Stuller
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 star rating and review! We are so pleased to hear you had such a great experience! We will make sure to pass along your kind words to Rob! Enjoy your new truck and we wish you safe travels! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 01, 2020

Last month our cars' engine quit. It was going to cost a lot of money to repair it. We talked to rob ball about our problem; he talked to his boss and they helped us get another car. We want to thank the sa More

by DMNICHOLLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Oct 01, 2020 -

Donley Ford of Mt. Vernon responded

We are so glad we were able to be there when you needed us! Let us know if you need anything else! We will pass along your kind words! Thank you for choosing Donley Ford Lincoln of Mount Vernon!

October 01, 2020

Awesome place to work with! Autumn made our purchase extremely smooth I will absolutely return here! I did most of the work over the phone and through email and she had everything ready to go upon getti More

by spierce98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autum Grandstaff
Oct 01, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star rating and review! We are pleased that you were taken such great care of by Autum. We are so thankful to have her as a part of our team! We will pass along your kind words! Congratulations on your new purchase, let us know if you need anything at all. We are always happy to help! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 01, 2020

The service department does a good job. Most of them have been around for sometime and it's nice to have familiar faces when bringing my vehicle in for service. More

by GHARTZ70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
darla friend
Oct 02, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star rating and review! We look forward to your next appointment ! Thanks again for choosing Donley Ford Lincoln of Mt. Vernon!

September 29, 2020

Always a pleasure to work, always friendly and accommodating to my busy schedule. Like the hometown feel and convenience to my work place. Thank you More

by KDMCFADDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Oct 01, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to share your experience! We value your opinion and feedback. We are always here if you need us, we want to make sure you're taken care of! Thank you again for choosing Donley Ford Lincoln of Mt. Vernon!

September 29, 2020

The service and parts department staff was very professional, courteous and timely. They are reliable and trustworthy and I would recommend them to friends, family and the general public. More

by MAC12741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Myers
Sep 30, 2020 -

Donley Ford of Mt. Vernon responded

We appreciate the recommendation! We are so thankful to have customers like yourself and are glad we were able to exemplify that through our work! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

...
44
...