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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
October 22, 2020
Any company is only as good as its people. The folks at Donley are great people to have on your side for any of your Automotive needs. Donley are great people to have on your side for any of your Automotive needs. More
by LCABRAL.ENCORE
Verified CustomerEmployees Worked With
Darla Friend, Jeff and Tina....All great folks.
October 20, 2020
We had a wonderful experience in buying our new car from Rob. Brad Bennett was very knowledgable also. We will definitely be a return customer. Rob. Brad Bennett was very knowledgable also. We will definitely be a return customer. More
by Shelley
October 17, 2020
Enjoyable experience and Jayme was great. He was professional and courteous. He made buying a truck and trade very easy. I would recommend him to anyone professional and courteous. He made buying a truck and trade very easy. I would recommend him to anyone More
by kenellinger
Employees Worked With
October 17, 2020
The service department there is one of the best I have dealt with. The only problem that I had was the time it took to get the parts in over a month in time. dealt with. The only problem that I had was the time it took to get the parts in over a month in time. More
by KATHYLAMB6
Employees Worked With
Leah
October 16, 2020
The dealership goes beyond expectations to provide excellent customer service. I had a problem with Ford Connect which the dealership didn’t have to get involved. But they did which resulted in my ser excellent customer service. I had a problem with Ford Connect which the dealership didn’t have to get involved. But they did which resulted in my service work being paid in full by Ford. More
by thompsd54
October 15, 2020
Brian was very polite and knowledgeable on all aspects of the Ford F-150’s we were considering! He quickly helped us to better understand the available options and their inventory at different locations. Gre the Ford F-150’s we were considering! He quickly helped us to better understand the available options and their inventory at different locations. Great guy! More
by Brian S
Employees Worked With
Other Employees :
Brad (manager), Brian Antill, Jeff Myers, Jeffrey Renner
October 15, 2020
We had a great experience with the folks at Donley Ford. End of the year vehicles are not so numerous but Jayme found the right car for us. Thanks to all. End of the year vehicles are not so numerous but Jayme found the right car for us. Thanks to all. More
by rkbellotti
October 14, 2020
Friendly and efficient. Pleased with the communication and quick service. Appreciated the text with phone number to call when looking to get the vehicle serviced again down the road. and quick service. Appreciated the text with phone number to call when looking to get the vehicle serviced again down the road. More
by bobhendricks491
Employees Worked With
Tina
October 14, 2020
Employees were pleasant .Dealership was clean . Service was on time and all items were completed in a timely manner. Will have truck serviced there again . was on time and all items were completed in a timely manner. Will have truck serviced there again . More
by rradsales
Employees Worked With
Did not work with sales on this visit
October 12, 2020
I am very disappointed in the Ford Motor Company so much that I will probably not buy another ford. I feel Donley sold me an extended warranty that is no good and gave me warranty information (at time of p that I will probably not buy another ford. I feel Donley sold me an extended warranty that is no good and gave me warranty information (at time of purchase) that has nothing to do with the warranty they sold me. Even though Donley cut me a deal on the full price of the repair I am still rating price at 2 stars because if the warranty covered the repair like it should have, I would have only paid $100.00 instead of $368.00. More
by ERICMILARKINDUSTRIES
Employees Worked With
Service
