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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
Verified Customer
November 05, 2020
Great customer service from the Service Department! Labor rate kind of high although getting the job done the first time and a timely manner is a decent trade off. rate kind of high although getting the job done the first time and a timely manner is a decent trade off. More
by GOLFBALLSLICER47
Employees Worked With
Jeff Armstrong, Tina Beaver, Leah Ray
November 03, 2020
Cooperative. No pressure and do not ask stupid questions like how much do you want your payment to be. A price range is important to a buyer like how much do you want your payment to be. A price range is important to a buyer More
by pbrokaw69
November 02, 2020
All Donley Ford employees are wonderful to work with. Never any pressure and they always treat us like family. That's why we always return to Donley Ford. Never any pressure and they always treat us like family. That's why we always return to Donley Ford. More
by GOBUCKS1957
October 29, 2020
Employees in the Service Department make bringing my vehicle a pleasure. Always friendly and efficient. I don't have to worry about the staff taking care of the little things that some missed ignore. vehicle a pleasure. Always friendly and efficient. I don't have to worry about the staff taking care of the little things that some missed ignore. More
by wljabradley
Employees Worked With
Tina Beaver, Leah Ray
October 29, 2020
Lots of selection of vehicles and if they don’t have what you want they will find your desired car or truck. Thank you for finding my vehicle! Love it! you want they will find your desired car or truck. Thank you for finding my vehicle! Love it! More
by SHARONLMILLS2
October 29, 2020
If this is for my F150. New tires. They have the best prices on tires. They even beat one of the largest online tire companies. Took a few days for the tires I wanted to come in. But, once they did, e prices on tires. They even beat one of the largest online tire companies. Took a few days for the tires I wanted to come in. But, once they did, everything went great. Always buy our tires at Ford. More
by Z3pilot99
Employees Worked With
October 27, 2020
Very friendly, honest service. Sat with me in the vehicle and showed me how everything worked. Worked with me to get the paperwork done as fast as possible. vehicle and showed me how everything worked. Worked with me to get the paperwork done as fast as possible. More
by Eco
October 25, 2020
Service department staff are courteous and professional as always. Have never had a problem in all the years we have been dealing with Donley Ford, including service and sales. as always. Have never had a problem in all the years we have been dealing with Donley Ford, including service and sales. More
by fog540
October 24, 2020
Awesome dealership to work with. Have put purchased several vehicles. Always the same experience. Sales department is great to work with at donley. Would highly recommend. several vehicles. Always the same experience. Sales department is great to work with at donley. Would highly recommend. More
by staatscomm
