Donley Ford of Mt. Vernon

Donley has a good reputation among our friends. Our salesman, Robert Lucente deserves 5 stars. He was excellent to work with. If he didn't have an answer, he'd research it and get right back to us. He salesman, Robert Lucente deserves 5 stars. He was excellent to work with. If he didn't have an answer, he'd research it and get right back to us. He was very patient teaching us the Titanium 2.0 and made sure we knew how to work everything before we left the dealership. Robert spent about 1 hour training us. It took over 2 hours to finish a cash transaction with no financing to be processed. More

Comfortable waiting area. Would have liked to use a car to go 1/4 mile to get some shopping done, but none was available. It was probably my fault for not requesting a car at the time I made the appointmen to go 1/4 mile to get some shopping done, but none was available. It was probably my fault for not requesting a car at the time I made the appointment. More

The second car we have purchased from Donley's and Brian Antill. I will return to Donley's when needed. Great product, Great service. Everyone is friendly and courteous! Antill. I will return to Donley's when needed. Great product, Great service. Everyone is friendly and courteous! More

Donley Ford was a great place to do business. They provided great service and customer care. All of our needs were thoroughly met. Thank you provided great service and customer care. All of our needs were thoroughly met. Thank you More

Your people are fantastic, professional and pleasant. They make a person feel like welcome. The techs are well trained and personable. Your salesman Jim Casebolt is a top notch individual who made They make a person feel like welcome. The techs are well trained and personable. Your salesman Jim Casebolt is a top notch individual who made me feel at ease and comfortable. More

This was the easiest and best car-buying experience I ever had. Robert was honest, up front, and worked to get me exactly what I wanted and needed. I appreciated his help and expertise throughout the ent ever had. Robert was honest, up front, and worked to get me exactly what I wanted and needed. I appreciated his help and expertise throughout the entire process and I love my new Edge! More

Donley Ford has always gone above and beyond to help with any of my vehicle needs. Robert made the car buying process easy and fun. any of my vehicle needs. Robert made the car buying process easy and fun. More

Brought f150 in for vibration at 55 mph. Asked for front end alignment check and wheel balancing as needed. Two and a half hours later, $100 poorer I can still tell when I hit 55 mph without looking at the end alignment check and wheel balancing as needed. Two and a half hours later, $100 poorer I can still tell when I hit 55 mph without looking at the speedometer. Jim Casebolt is wonderful to deal with but service department sucks. Not the first time I have been disappointed, but it it is the last time. Never going back for service More

Workers were very polite...got car right in and finished in great time....have been very pleased with whole dealership...will be back and give good references in great time....have been very pleased with whole dealership...will be back and give good references More

Robert made it easy, great experience and value. Our third vehicle thanks to Donley. Robert is professional, listens and delivers. Once we made our selection the process was fast snd easy. third vehicle thanks to Donley. Robert is professional, listens and delivers. Once we made our selection the process was fast snd easy. More