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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
December 28, 2020
Everyone was very helpful and were able to find us the right vehicle for our family. Quick and easy process and everyone was able to answer/help with all my questions and concerns right vehicle for our family. Quick and easy process and everyone was able to answer/help with all my questions and concerns More
by Kbttm
December 25, 2020
Enjoyed the purchase experience. Rob did a great job and delivered on all expectations. I am satisfied with the Escape. Its good to be back in a Ford delivered on all expectations. I am satisfied with the Escape. Its good to be back in a Ford More
by krm54strat
Verified CustomerEmployees Worked With
December 24, 2020
Jeff, service Mgr., and his staff are very good at helping you anyway they can to accommodate you the customer to get the work done! helping you anyway they can to accommodate you the customer to get the work done! More
by BANACEK48
Employees Worked With
December 23, 2020
Ryan and Rob were superb to work with. They listen attentively and assess how they can meet my needs. I have dealt with Donley Ford-Lincoln of Mt. Vernon for a lot of vehicles and always am fully sat attentively and assess how they can meet my needs. I have dealt with Donley Ford-Lincoln of Mt. Vernon for a lot of vehicles and always am fully satisfied. Thank you Ryan and Rob for all you did! More
by sakhbenner
December 23, 2020
Tina is amazing!! She’s always so helpful. The staff of the service department are always friendly answer all the questions. I tell all my friends about the staff Both in the service and sales I have sent the service department are always friendly answer all the questions. I tell all my friends about the staff Both in the service and sales I have sent a lot of people your way More
by bsbower
Employees Worked With
Tina, Brian Antill
December 23, 2020
Robert Lucente is awesome. He's treats you like family. Listens to your needs and wants and begins looking for the perfect vehicle. Thanks Robert! Listens to your needs and wants and begins looking for the perfect vehicle. Thanks Robert! More
by fryeg1
Employees Worked With
Robert Lucente
December 23, 2020
Outstanding people to work with all around. First time we've worked with Jim Casebolt to purchase a new vehicle. Great job! Very patient and thorough. Service department - Darla, Tina, Jeff and Leah - ar we've worked with Jim Casebolt to purchase a new vehicle. Great job! Very patient and thorough. Service department - Darla, Tina, Jeff and Leah - are first rate. Will (and have) recommended Donley Ford Lincoln to anyone looking to purchase a new vehicle. More
by dhmccomb
December 08, 2020
Very satisfied with the service. Prepped my vehicle for winter and replaced worn parts. Drove 2,000 miles afterward with no difficulties. Staff friendly and efficient. winter and replaced worn parts. Drove 2,000 miles afterward with no difficulties. Staff friendly and efficient. More
by Rico
Employees Worked With
If you want my review, accept it as is.
