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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
January 08, 2021
Great smooth transaction with purchasing my truck. Had some issues mechanically a fews weeks later and they took care of the issues no questions asked. Hands down best customer service we have recieved p some issues mechanically a fews weeks later and they took care of the issues no questions asked. Hands down best customer service we have recieved purchasing a car. More
by slone-104
Verified CustomerEmployees Worked With
Shane Myers, Jeffrey Renner
January 08, 2021
I scheduled a service appointment a week in advance indicating I needed new brakes and a rear rotor and the service center did not have parts available on the day of my appointment. indicating I needed new brakes and a rear rotor and the service center did not have parts available on the day of my appointment. More
by dennispatrickdewitt
Employees Worked With
Service desk
January 06, 2021
Team Donley does such a great job with service making sure you are aware of what is going on and making sure you have your options. Highly recommend. sure you are aware of what is going on and making sure you have your options. Highly recommend. More
by DJSTEIN2337
Employees Worked With
Tina
January 06, 2021
I appreciated my sales consultant, Robert Lucente, and the finance department working with me to meet my needs. I have a dependable vehicle with a great extended warranty. the finance department working with me to meet my needs. I have a dependable vehicle with a great extended warranty. More
by Rswogger
Employees Worked With
Jeffrey Renner, Robert Lucente
January 05, 2021
Very happy with my experience here. Everyone was so nice and worked so well to get me exactly what I needed for a price that worked for me. and worked so well to get me exactly what I needed for a price that worked for me. More
by Kristen0735
December 30, 2020
The service desk employees are always polite and helpful. I never feel like they are trying to perform repairs that don’t necessarily need done like you get at some repair shops. I’ve never had a problem wit I never feel like they are trying to perform repairs that don’t necessarily need done like you get at some repair shops. I’ve never had a problem with the quality of the work done. More
by cswan24
Employees Worked With
Service desk employees
December 30, 2020
Always professional and accommodating, I appreciate a local car dealership that connects with it’s customers and community. I appreciate Donley’s sales force, the support after the sale is the most criti local car dealership that connects with it’s customers and community. I appreciate Donley’s sales force, the support after the sale is the most critical part of why we keep coming back. More
by sthompson16
Employees Worked With
Other Employees :
Tina, Darla and the whole team are excellent.
December 30, 2020
Great service buying my new truck. Low pressure and easy to work with the sales and financing team. Salesman spent time going over all the controls and features after we bought it. to work with the sales and financing team. Salesman spent time going over all the controls and features after we bought it. More
by rjturner913
