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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
January 27, 2021
Donley Ford dealership,We will not shop anywhere but here. The sales people are outstanding. Robert Lucente sold us our last vehicle ,we couldnt be more elated with his kindness and proffessional abilit here. The sales people are outstanding. Robert Lucente sold us our last vehicle ,we couldnt be more elated with his kindness and proffessional ability to handle all of our needs.They all went up and beyond our expectations to get us the vehicle we wanted and got our financing we needed thru our bank. I've never met a better group of people in my life time. We consider them all our friends. And will definitely send more people we know ,to Donley in Mt Vernon for their next vehicle. Thank you so very much Donley Ford. You are so apreciated. More
by Jerrigill55
Employees Worked With
Jeffrey Renner, Robert Lucente, Connor Black
January 26, 2021
The service went smooth as silk! They estimated an hour and it was done in half that time! They made everything easy and even reminded me of my rewards pass balance that I used for this! OUTSTANDING! and it was done in half that time! They made everything easy and even reminded me of my rewards pass balance that I used for this! OUTSTANDING! More
by steve.alicie
Verified CustomerEmployees Worked With
Service Department
January 26, 2021
Jim Casebolt is our choice time and time again for all of our car purchases.. we shopped around with multiple dealers and gravitated back to Jim. he was able to grab the suv we purchased from another dealers our car purchases.. we shopped around with multiple dealers and gravitated back to Jim. he was able to grab the suv we purchased from another dealership in the network and have it ready for us on Saturday Am to test drive and purchase. the car was ready to go and clean and Jim provided us with excellent service front to back. More
by Kieber Family
January 24, 2021
Even when browsing lot sales staff was friendly and helpful with questions. When ready to buy Jayme searched for truck we specd out. Couldn't find one so he ordered it. Very knowledgeable of vehicle helpful with questions. When ready to buy Jayme searched for truck we specd out. Couldn't find one so he ordered it. Very knowledgeable of vehicles being sold. More
by d.alexander.003da
January 23, 2021
Everyone is always professional, efficient, and friendly. My car was serviced while I waited and was completed quickly. Great service. Recommend Donley FLM for all your sales and service needs. My car was serviced while I waited and was completed quickly. Great service. Recommend Donley FLM for all your sales and service needs. More
by TINA.NELSON
Employees Worked With
January 18, 2021
Jeff and Tina do a wonderful job. Clear communication of what is being done and the time frame needed. Great service team. I have recommended both. what is being done and the time frame needed. Great service team. I have recommended both. More
by JSUSI20
Employees Worked With
Brian Antill
January 17, 2021
Everything went smoothly. Vehicle was parked inside on a snowy,windy day and was very clean and ready to go. Salesman was great and the entire staff was very good at what they do. snowy,windy day and was very clean and ready to go. Salesman was great and the entire staff was very good at what they do. More
by Ldcjac
January 11, 2021
Can't beat the service! Efficient, knowledgeable and reasonable. The staff is friendly and they greet you politely as soon as you enter the building. reasonable. The staff is friendly and they greet you politely as soon as you enter the building. More
by COACHJ
Employees Worked With
Jeff Armstrong
January 09, 2021
GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREATGREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREATGREAT GREAT More
by ED.GIFFIN4
Employees Worked With
Tina Beaver. Jeff Armstrong
