Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Donley Ford of Mt. Vernon

Mount Vernon, OH

Overview
Employees
Reviews
Vehicles
4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
Contact Dealership
View Awards

1455 Coshocton Ave.

Mount Vernon, OH

43050

Directions

By Type

Showing 675 reviews

May 23, 2021

Another great car buying experience at Donley Ford Mount Vernon. Brian was helpful in finding our car and fun to work with. We would not buy a vehicle anywhere else, not only because of the ease in the proc More

by pdub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Sponsler, Brian Antill, Jeffrey Renner
Report | Print
May 24, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! We are always ecstatic to hear from our repeat customers! We thank you for being a valued customer of Donley! We will share this with Brian and the rest of the team and we look forward to working with you more for years to come!

May 24, 2021 -

pdub responded

No worries. Just stating facts. The Jeff I referrd to previously was Jeff Armstrong. Always helpful and knows exactly which way valve stems react to turning. Thank goodness for me right Jeff ?

May 24, 2021 -

pdub responded

Quality of work has always been 5 star.

May 20, 2021

It is always a pleasure to walk in to Donley Ford - Lincoln of Mt. Vernon. Brian is always happy to help me look for and better yet find what I need. The service department is friendly and makes sure More

by tinaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in the Service Department, Brian Antill, Jeffrey Renner
Report | Print
May 24, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! We're always glad to hear from our repeat customers! We will share this with Brian and the rest of the crew and we look forward to keep your trucks running like new for many more years!

May 19, 2021

As always a pleasure to deal with. The CS reps are always working hard to get what you need. Worth the visit to Donley Ford. More

by SCWOZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorea Kellem
Report | Print
May 20, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the positive review! We truly value you as a customer! Thank you for taking the time to leave us a review and let us know if you need assistance in the future!

May 19, 2021

Set up my appointment in a timely manner. Started my service on time and completed the service in a timely manner.. Always very friendly and professional. Great dealership! More

by RANDLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young woman who manages the service dept. I don't know her name.
Report | Print
May 20, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! We always enjoy hearing from our repeat customers, your business is truly valued! We will share this with the rest of the team and we look forward to your next visit!

May 18, 2021

Excellent service and friendly staff! This is my second auto purchase from Donley of Mt Vernon. I would buy from them again in the future! More

by annasikora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Report | Print
May 19, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! Congratulations on the new vehicle, we're glad to be a part of your purchase! We will share this with Brian and the team and we look forward to working with you again in the future!

May 15, 2021

I appreciate the friendliness of the service techs. They answered my questions and took great care of my vehicle. It was quick and I appreciate the later service hours, so I didn’t have to take time off wor More

by gogertgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept team
Report | Print
May 17, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! We strive to be as convenient as possible for the customer! We know life can get busy and hectic! We will surely share this with the service team and we look forward to your next visit!

May 14, 2021

Dealership on time for my appointment. Clean waiting area. Very pleasant to work with. Had the oil changed and then they asked if I had time for thecar wash! Excellent offer and one I had time for. More

by jdhannahs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
Report | Print
May 14, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! We are ecstatic to hear about your experience and we're glad we could provide you with 5 star service! We hope to work with you again soon!

May 12, 2021

Went in without an appointment- they took the truck in right away. Checked and fixed the tire and we were on our way same day! More

by dander0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
May 14, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! We take pride in keeping our customers going and we're glad we could get you taken care of and on your way!

May 12, 2021

Awesome experience! Well informed sales personnel, smooth financing the manager made sure we got the best interest rates. Thank you~ Brad for getting us the best deal for our money. More

by cmcelhaneycss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the positive review, we're glad we were able to get you the most bang for your buck! We will surely share this with Brad and the rest of the team and we hope to work with you again in the future!

May 07, 2021

As always a great job! Tina always helps me get the scheduled maintenance that is needed for the miles that are on my F250 truck More

by DANA.RINEHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver
Report | Print
May 10, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the Awesome review! Tina will be glad to hear it! We're happy to have met another customers expectations and we hope to continue to do so for many more years!

1
...
33
34
35
...
68