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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
June 04, 2021
Tyler was excellent to work with. This is a hard time for the Auto Dealerships, but Tyler and Donley as a whole made the experience worthwhile. Found the vehicle I was looking for and took care of all o for the Auto Dealerships, but Tyler and Donley as a whole made the experience worthwhile. Found the vehicle I was looking for and took care of all of the details. More
by wrpaul
Verified CustomerEmployees Worked With
Jeff Myers, Tyler Duncan
June 04, 2021
Knowledgeable and caring people. They get my service scheduled on a timely bases and are on time. I would buy my ne,t vehicle there as well. 👍🏻😁 scheduled on a timely bases and are on time. I would buy my ne,t vehicle there as well. 👍🏻😁 More
by RANDLES
Employees Worked With
The young woman who manages the service dept. I don't know her name.
June 04, 2021
Darla really made it easy to have my service done , really appreciated that. I don’t need them often, but when I do they always seem to pull through!! Greg really appreciated that. I don’t need them often, but when I do they always seem to pull through!! Greg More
by greg.goudy
Employees Worked With
June 03, 2021
Sarah went above and beyond to provide top notch customer service. She was not only friendly and genuine, but also very knowledgeable. Highly recommend going to see Sarah at Donley Ford! (She also does a tre service. She was not only friendly and genuine, but also very knowledgeable. Highly recommend going to see Sarah at Donley Ford! (She also does a tremendous job of entertaining very busy toddlers!) More
by as028811
May 31, 2021
Very easy to work with. Fast and did a WONDERFUL job of finding us exactly what we had asked for. We were very pleased with our experience!!! finding us exactly what we had asked for. We were very pleased with our experience!!! More
by Jennifernwilson31
May 28, 2021
Jayme & Donley Ford were so helpful in getting me in my new 2021 Ford Bronco! Everyone was very knowledgeable and patient with all of my questions. I will absolutely be back when it is time to purchase my new 2021 Ford Bronco! Everyone was very knowledgeable and patient with all of my questions. I will absolutely be back when it is time to purchase my next vehicle! More
by Sararose
May 26, 2021
I appreciate the professionalism that I was treated to in purchasing a new car with absolutely no hassle or wasting my time. I told Jayme what was needed and he found it. No haggling, just a quick and sim purchasing a new car with absolutely no hassle or wasting my time. I told Jayme what was needed and he found it. No haggling, just a quick and simple deal. More
by SCWOZ1
May 24, 2021
I was tacking my 2020 F150 out of state and needed to get the oil changed before we left. There wasn’t any appointments available but they managed to squeeze me in. I’ve been dealing with Mount Vernon Donley the oil changed before we left. There wasn’t any appointments available but they managed to squeeze me in. I’ve been dealing with Mount Vernon Donley since 2015 and they always go above and beyond to satisfy my needs! Great staff in Mount Vernon, I highly recommend this dealership for both sales and service! More
by Mmckenzie786
May 24, 2021
Properly diagnosed and completed on time! Car is running great and I would recommend the service department at this dealership. Not much else to say! great and I would recommend the service department at this dealership. Not much else to say! More
by GGARLAND0
Employees Worked With
Dorea Kellem, Sarah Wilson
