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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
July 19, 2021
they were very professional and they do great customer service and treat you with respect have been dealing with them for years and bought a few cars at Donley we are so lucky to have them in Mo service and treat you with respect have been dealing with them for years and bought a few cars at Donley we are so lucky to have them in Mount Vernon More
by CCCHRISTOPHER1945
Verified Customer
July 16, 2021
This is my second vehicle that I have purchased with Donley Ford. So you know I'm satisfied. The service was and has been great. Donley Ford. So you know I'm satisfied. The service was and has been great. More
by elfredalg
July 13, 2021
Brought it in 2 different times for a popping noise. Both times the tech told me it was the license plate (even tho he supposedly fixed it the first time). On the RO it says he only drove it 5 miles and coul times the tech told me it was the license plate (even tho he supposedly fixed it the first time). On the RO it says he only drove it 5 miles and couldn’t confirm the noise. AS SOON as I pulled out of the dealership I heard it again. So now I’m going to have to take it in for a THIRD time to take one of the techs for a ride since 5 miles obviously is not enough to diagnose ANY problem. Get better technicians. More
by sylviaoliver75
Employees Worked With
Tyler Duncan
July 10, 2021
We were very pleased with the great customer service that we received from Tyler, Jeff, and Scott! They were all very personable and quickly understood our needs. We felt like we got good value from the te we received from Tyler, Jeff, and Scott! They were all very personable and quickly understood our needs. We felt like we got good value from the team at Donley Ford! More
by dkoester7
Employees Worked With
Jeff Myers, Jeffrey Renner, Tyler Duncan
July 05, 2021
Great experience with your service department Jeff Armstrong is so professional and knowledgeable. It made my service call very pleasant. Thank you so much for taking care of my 2021 Ford Escape Hyb Armstrong is so professional and knowledgeable. It made my service call very pleasant. Thank you so much for taking care of my 2021 Ford Escape Hybrid More
by c.s.obrien96
Employees Worked With
Jeff Armstrong
June 30, 2021
The staff is always nice and respectful to me. I have always had a great experience with Donley ford. always had a great experience with Donley ford. More
by elfredalg
June 29, 2021
Tyler at donley Ford was awesome, very patient with my situation and was always just a phone call away from answering any questions I had. situation and was always just a phone call away from answering any questions I had. More
by Dillonkyle45
Employees Worked With
Jeffrey Renner, Tyler Duncan
June 28, 2021
I had a good experience at Donley Ford. Alicia was great for answering my online questions and Tyler was so nice and easy to work with. Would have been a 5 star if the manager had offered the same deal the for answering my online questions and Tyler was so nice and easy to work with. Would have been a 5 star if the manager had offered the same deal the first time I was there. Thanks to Tyler going to bat for me, a deal was eventually made and I got the truck I wanted. More
by Jyllie63
Employees Worked With
Jeffrey Renner, Tyler Duncan, Alicia Childs
June 26, 2021
They kept me informed every step of the way on the progress on my vehicle. They provided me with a courtesy car until mine was repaired. The staff are amazing! progress on my vehicle. They provided me with a courtesy car until mine was repaired. The staff are amazing! More
by Kathryn Grubaugh
Employees Worked With
Tina Beaver and the other
