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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
August 04, 2021
I always get great service at the Mt. Vernon’s service department. They are very friendly and very helpful when dropping my truck off for service. department. They are very friendly and very helpful when dropping my truck off for service. More
by jjewell2
Verified CustomerEmployees Worked With
Jeff in the service department
August 02, 2021
Low pressure, easy to deal with. Responsive to questions and quick access to staff. Good quality used vehicle. 2nd time purchasing vehicle from this dealership. and quick access to staff. Good quality used vehicle. 2nd time purchasing vehicle from this dealership. More
by Edgy
Employees Worked With
Tyler Duncan
August 02, 2021
The overall buying experience was great, Jim Casebolt was my salesperson and he did a great job in getting me into a more accessible vehicle for a lower payment my salesperson and he did a great job in getting me into a more accessible vehicle for a lower payment More
by brutus_88
July 30, 2021
Tyler and Alicia were both fantastic to work with. The process was virtually seamless. Was in and out in a timely manner but while we did wait we were kept in good company to make the time more pleasant. process was virtually seamless. Was in and out in a timely manner but while we did wait we were kept in good company to make the time more pleasant. Thank you guys for finally making my truck search come to an end! More
by Kate
Employees Worked With
Tyler Duncan, Alicia Childs
July 26, 2021
We like dealing with Jeff in Mt. Vernon’s service department. He always makes sure our parts are in stock be scheduling our service. And the price for our service is accurate. department. He always makes sure our parts are in stock be scheduling our service. And the price for our service is accurate. More
by rvcarolswain
Employees Worked With
Service Dept
July 26, 2021
Tyler made finding my perfect third row for my large family a lot easier than we could have ever imagined. He was very patient and answered any and all questions quickly and professionally. Would and wi family a lot easier than we could have ever imagined. He was very patient and answered any and all questions quickly and professionally. Would and will recommend to family and friends. More
by Mills Family
Employees Worked With
Tyler Duncan
July 26, 2021
I feel Tyler was honest and easy to do business with, he kept his word on all the follow up things he told me about. He went out of his way to make sure the customer is happy. I would recommend Tyler to kept his word on all the follow up things he told me about. He went out of his way to make sure the customer is happy. I would recommend Tyler to a friend for purchasing a vehicle. Overall good experience. More
by Daverager11
July 22, 2021
First class operation with great employees. They make you feel like family and always make time to explain what is going on with your vehicles. feel like family and always make time to explain what is going on with your vehicles. More
by tribefan1973
Employees Worked With
Other Employees :
Jeff Armstrong Leah Fields Darla Friend Tina Beaver, Jeff Myers
