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Donley Ford of Mt. Vernon

Mount Vernon, OH

Overview
Employees
Reviews
Vehicles
4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

November 24, 2022

I was very satisfied with the service. I liked the fact that I was able to text Jim the information he needed and I didn't have to miss any work during the process. I also liked it that More

by Tinybones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for submitting your feedback. We really appreciate your business and we are so happy to have been able to make it convenient and easy for you, that is always our goal. We hope you enjoy your new vehicle and we hope to see you again in the future!

November 24, 2022

I highly recommend Donley Ford! My salesman Jim was so kind and patient. Everyone is so nice and friendly. I love the vehicle I purchased! My experience was great and I will tell a More

by Terise1208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
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Nov 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for submitting your feedback. We are so happy that Jim was able to take care of you and that you walked away feeling like it was a good experience. We truly thank you for choosing Donley Ford of Mount Vernon and we hope to see you again in the future. Enjoy your new ride!

November 16, 2022

everyone was very helpful. the salesperson called back to follow up after my first visit. More

by ghath1225
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alicia Childs
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Nov 18, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for feedback. We appreciate your business and hope to see you again in the future!

November 12, 2022

They did a fabulous job making me feel welcome and comfortable. They were all efficient and patient. Highly recommend! More

by JR.7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Alicia Childs
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Nov 14, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your kind words. We appreciate you and look forward to earning your business again in the future! Enjoy your new ride!

November 11, 2022

everyone we delt with was great to work with . donley fords staff is worth giving a try if your in the market for new or used vehicle . More

by rroe5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Atherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Jeffrey Renner
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Nov 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your kind words. We try to deliver this kind of experience every time. We are so happy you chose us and hope to earn your business again in the future.

November 08, 2022

I have always received excellent Service in the 20 + years I have dealt there and this was no exveption More

by Larryables
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your 5-Star review Larry. We appreciate you and look forward to seeing you again next time. Enjoy that new ride!

November 05, 2022

Always pleasant to deal with. Does a great job. Great at communicating with the customer More

by tydi24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback. We are so happy to have met your expecations on your service visit. We are always here when you need us, see you next time.

October 20, 2022

Excellent customer service! Alicia was great to work with! The buying process was very quick. Have an excellent offer on my trade and I felt they worked hard to earn my business More

by pauladamnapier1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Alicia Childs
Report | Print
Oct 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to submit your feedback. We all appreciate the kind words. We strive to make every buying experience quick and painless and are so glad we were able to provide that for you. Thank you so much for your purchase and we hope to earn your business again in the future.

October 20, 2022

Definitely recommend doing business here they don’t give up and they make sure they do everything possible to get you what you want More

by antmil31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Jeffrey Renner, Alicia Childs
Report | Print
Oct 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your kind words. We truly hope that every person that walks in the door feels this way. We are so happy we were able to help get you into the truck you wanted. Thank you so much for your purchase and we hope you enjoy your new Ram.

October 18, 2022

I was able to buy a new to me vehicle which was good for me because I really needed a new vehicle. However, if you don’t like the sticker price, go somewhere else because they will not wheel and deal with y More

by Kai23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Renner, Alicia Childs
Report | Print
Nov 01, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for submitting your feedback. If you would like to discuss your experience further please don't hesitate to reach out to Connor Black at 740-392-2222 extension 3004

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