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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
August 31, 2021
They did great work. Very nice and professional. I buy all my cars and trucks at Donley. I have my car and truck serviced at Donley. all my cars and trucks at Donley. I have my car and truck serviced at Donley. More
by DSHINK_99
Verified CustomerEmployees Worked With
Other Employees :
Tina and Jeff in service. 5 star, Jeffrey Renner, Alicia Childs
August 30, 2021
Tyler was great to work with through the whole process; from the test drive to signing the paperwork. He was kind, professional, helpful and funny! I would highly recommend working with him to anyone I from the test drive to signing the paperwork. He was kind, professional, helpful and funny! I would highly recommend working with him to anyone I knew looking for a vehicle. He made the whole experience better! Thanks again Tyler! More
by AHess4140
Employees Worked With
Tyler Duncan
August 26, 2021
Call on short notice and asked if our truck could have some preventive maintenance for a drive to South Carolina. They were able to get us right in and the price was right!!! We got a very pleasant surp some preventive maintenance for a drive to South Carolina. They were able to get us right in and the price was right!!! We got a very pleasant surprise when we went to pay the bill, it was $66.00. Oil change, tire rotation, fluids topped off. Great experience. More
by diltsfam
Employees Worked With
We did not work with any of these people for the service.
August 20, 2021
It was an oil change. They did the job in a timely and professional manner. There is not much more that can be said about an oil change. They changed the oil and rotated the tires and I paid the bill. professional manner. There is not much more that can be said about an oil change. They changed the oil and rotated the tires and I paid the bill. More
by Bill
Employees Worked With
Service
August 17, 2021
The service department is helpful and friendly. I always appreciate their efforts to work around my schedule. The pricing is on the high side, but I guess they gotta do what they gotta do. If I am willing t appreciate their efforts to work around my schedule. The pricing is on the high side, but I guess they gotta do what they gotta do. If I am willing to drive an hour to a different Ford house, I get the same great service for 66% of the price. More
by 22RIFLE
Employees Worked With
Tina, Etc.
August 16, 2021
Service Dept at Donley Ford Mt Vernon is top rate! They care for yp ur vehicle and make solid recommendations and explain what work is needed. I wouldn't trust my vehicles to any other place for service a care for yp ur vehicle and make solid recommendations and explain what work is needed. I wouldn't trust my vehicles to any other place for service and preventative maintenance. Personnel are all great! More
by cphtjones
Employees Worked With
Tina
August 16, 2021
Tina and the group communicated well with me. They did alot of work in a short time. It's a good thing you have a strong service team, since there is no trucks to sell at the time! Overall Very Satisfied! alot of work in a short time. It's a good thing you have a strong service team, since there is no trucks to sell at the time! Overall Very Satisfied! More
by SMCKENZIE0
Employees Worked With
Tina
August 10, 2021
Customer oriented, friendly and when the vehicle is finished it’s fixed correctly. We bought the vehicle a little over a year ago and no major problems. finished it’s fixed correctly. We bought the vehicle a little over a year ago and no major problems. More
by rgkitzmi
Employees Worked With
Jeffrey Renner
August 09, 2021
Friendly, knowledgeable, efficientEasy to get scheduled Friendly, knowledgeable, efficient Easy to get scheduled and always on time. Enjoy the hometown feeling where people know your name and remember past Friendly, knowledgeable, efficient Easy to get scheduled and always on time. Enjoy the hometown feeling where people know your name and remember past encounters. Thanks More
by higgins3909
Employees Worked With
Brian Antill
