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Donley Ford of Mt. Vernon

Mount Vernon, OH

Overview
Employees
Reviews
Vehicles
4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

December 29, 2021

Always very helpful. I’ve worked with this dealership for the last 8 years and always had a good experience. More

by ncevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beever
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Jan 03, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We always appreciate hearing from long term customers, your business is truly valued. Tina and the service crew will be ecstatic to hear your feedback and we thank you again for continuing to choose Donley Ford of Mt. Vernon!

December 28, 2021

Fantastic people to work with when buying your next car! The staff is so friendly and very easy to talk to, they work with you to get you the best deal. More

by Madstotts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Childs
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Dec 29, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. We're so glad to hear the team left a lasting impression! We will share this with Jim, Alicia, and the crew and we hope to work with you more along the way. Congratulations on your Mazda purchase and thanks again for choosing Donley Ford of Mt. Vernon!

December 28, 2021

Very good buying experience with Donley. We negotiated in good faith. The only negative was the timeframe to sign all of the purchase docs. More

by Sae
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
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Dec 29, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to leave us your feedback. We understand your frustrations and we are constantly working to improve our purchase times from start to finish. We thank you for allowing Donley Ford of Mt. Vernon to be a part of your purchase process and we sincerely hope you come back for your next purchase! Please let us know if you have any questions or concerns along the way, we'd be more than happy to help.

December 27, 2021

They always take good care of me and I never have to worry. That's why I continue to return More

by SCRAPBOOKHAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. We're always happy to hear from our return customers, your business is truly valued! We will share this with Jayme and sincerely look forward to assisting you more for many years to come!

December 23, 2021

They always make you feel good and take care of your vehicle. Enjoy going there. More

by mwilso87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Dec 28, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 star review. We're glad to hear the team has left a lasting impression on yet another customer. Thank you for choosing Donley Ford of Mt. Vernon, we look forward to serving you more!

December 22, 2021

Fixed my SUV without charging me a thing. Changed oil and fixed my leak .Thanks. More

by TKSDEERES
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Dec 22, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review, this is what we love to hear! We will share this with Tina and the team and please let us know if you have any more questions or concerns along the way!

December 21, 2021

I was very pleased with the service. Quick and complete. Employees were friendly and knowledgable. More

by gsmall13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Report | Print
Dec 22, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're glad to hear that Jayme and the team were able to leave a lasting impression once again! We hope to work with you more along the way and once again, thank you for choosing Donley Ford of Mt. Vernon!

December 13, 2021

I never have any issues or problems when I take my work truck in for service or to fix an issue. Jeff and Tina at the service desk are the bomb. They always go out of their way to make sure I am well taken More

by jjewell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Tina
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Dec 16, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for such a kind review! We look forward to working with you again!

December 10, 2021

Thet did a good job well be back in the furture when time for maitince More

by THOMAS200821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Dec 16, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review!

December 08, 2021

Timely, efficient and always treat me with courtesy. Would not take my car any other place for service. Thankyou! More

by SHEILACOCHRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 16, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the great review!

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