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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

January 28, 2022

I get good service every time I go to Donley Ford. Either buying a car or going to service, they have been good and Professional. More

by mvernon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We always appreciate hearing from our return customers, your business is truly valued! Rob and the team will be happy to hear your feedback and we look forward to working with you more!

January 27, 2022

Donley Ford is always professional and courteous and excellent what they do. I have recommended them to several friends. More

by mccaberanch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Tina
Jan 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review. We always appreciate the recommendations! We will share this with the team and we thank you for continuing to choose Donley Ford Mt. Vernon!

January 27, 2022

Prompt friendly service at a very reasonable price. Would definitely recommend this dealership to friends and family. More

by PJTHORNBURG22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review and recommendation! We truly appreciate hearing your feedback. Please let us know if you have any questions along the way and we hope to work with you more in the future!

January 24, 2022

Donley Ford in Mount vernon, is where we ALWAYS go. Very professional, but personable. Would highly recommend Jim Casebolt! They all generally care about quality and affordability!! More

by Kaleybartram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Jan 26, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review, Jim and the team will be glad to hear your feedback! It's always a pleasure to hear from repeat customers, your business is truly valued. Thanks again for choosing Donley Ford of Mt. Vernon and we look forward to working with you again in the future!

January 20, 2022

The sales and service staff always come through whether buying a vehicle or getting one serviced. Service is always at the scheduled time and done right the first time. Great people. More

by LarBet51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Jan 26, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We truly take pride in providing everyone with a truly exceptional experience! We will share this with Brian and the rest of the team and we look forward to your next visit!

January 18, 2022

Over the past several years I have purchased several vehicles (and always had them serviced) at Donley Ford. From making the appointment to picking up my cars or trucks, they have never let me down. My More

by TUPDIKE9572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review! We appreciate hearing from our return customers, your feedback is crucial! Jayme and the team will be please to hear your feedback. Please let us know if you have any questions along the way, thanks again for being a valued Donley customer!

January 17, 2022

I have dealt with Donley Ford numerous times, everytime I've had a great experience. But this time was over the top. My salesman Taylor was very impressive, very help and kept me updated every step of the More

by Laurie Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Tyler Duncan
Jan 17, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review! We are so glad to hear that the team was able to leave such a lasting impression and provide you with exceptional service! Thank you for choosing Donley Ford of Mt. Vernon, we hope to work with you more along the way.

January 16, 2022

Donley has done a good job on all my service issues. They have never tried to get me to spend money on things I don’t need. More

by jtilmant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jan 18, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We always enjoy hearing from our return customers, your business is truly valued! The team looks forward to your next visit and we thank you again, for choosing Donley Ford of Mt. Vernon!

January 10, 2022

Once the service was scheduled the department were good to communicate with us and were very timely on completing the job. More

by atroc55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jan 10, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to leave us your feedback. We're glad you were please with your service with us. Please let us know what we can do to provide you with 5 Star service in the future. Thanks again for choosing Donley Ford of Mt. Vernon!

January 04, 2022

Took my king ranch in to have the heated seats fixed…. Received my truck back with my phone charging cable stuck in my dash and my speakers messed up and completely fuzzy. When I asked kindly for them to More

by Sami
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tina
Jan 04, 2022 -

Donley Ford of Mt. Vernon responded

Sami, thank you for taking the time to leave us your feedback. We understand your frustrations, unfortunately we're having a hard time finding you in our system. If you could please reach out to our Customer Relations Specialist-Connor, at 7403922222 Ext:3004, we would appreciate the opportunity to collect some more information and possibly correct this issue. Thanks in advance and we look forward to speaking with you.

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