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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
February 15, 2022
Could not have asked for a better service experience. Dropped Explorer off an hour before appointment and had a friend pick me up for breakfast. Returned to Donley expecting to wait but my vehicle was wa Dropped Explorer off an hour before appointment and had a friend pick me up for breakfast. Returned to Donley expecting to wait but my vehicle was waiting for me in front of the store, already done. So seamless. Love how we're treated here. Thank you Service Team for all you do. More
by pdub
Employees Worked With
Tina and Leah
February 13, 2022
Jim was very polite and easy to work with. Fast delivery and ready in timely manner. and ready in timely manner. More
by BNRWHITE
Verified CustomerEmployees Worked With
February 12, 2022
We had a great experience when purchasing our vehicle. Would recommend Donley to our friends and family for their vehicle needs. Would recommend Donley to our friends and family for their vehicle needs. More
by locopa04
February 11, 2022
all was polite and able to help usually the same day this is the only dealer i have used in 20 years.waiting period for service is always timely. is the only dealer i have used in 20 years.waiting period for service is always timely. More
by ROWLANDCHARLES98
February 07, 2022
Great people to work with they go above and beyond to help you find the right vehicle u want help you find the right vehicle u want More
by Reddog
February 04, 2022
i had my pickup in on Tuesday and my Explorer in on Wednesday. Both were only in for rotation and oil change. and yet other needs such as air filters and breaks were taken care of as discovered. I ap Wednesday. Both were only in for rotation and oil change. and yet other needs such as air filters and breaks were taken care of as discovered. I appreciate that the additional work was done without another visit since i liver 45 minutes away. More
by BBAEPPLER
Employees Worked With
Tina
February 03, 2022
Donley Ford has always provided exceptional service and is the only dealer we have gone to in the past 15 years. Their associates both in sales and service are outstanding. They truly know the definition is the only dealer we have gone to in the past 15 years. Their associates both in sales and service are outstanding. They truly know the definition of customer service! More
by CASPERS5
Employees Worked With
Entire service department, especially those at the desk which we interact with the most
