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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

February 26, 2022

Great experience throughout the process. Have no complaints. My new bronco is great and the deal I got was even better. More

by Deathclaw31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Antill, Jeffrey Renner
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and congratulations on your new Bronco Sport! We're glad we were able to assist you in your purchase. Please let the team know if you have any questions along the way and we hope to work with you again in the future!

February 25, 2022

Brian and Jeff were great to work with. They made the car buying process so easy and seamless. We were in and out in no time. If you’re looking for a new car, Donley Mt Vernon is the place More

by Connor P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill, Jeffrey Renner
Feb 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! We're so glad to hear the team was able to meet and exceed expectations. Congratulations on your new Bronco Sport, we hope you love it! Please let us know if you have any questions along the way and we thank you again, for choosing Donley Ford of Mt. Vernon!

February 24, 2022

Very friendly people to deal with great communication and customer service thank you again for the hospitality More

by Cbjfan6140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia , Jeffrey Renner, Tyler Duncan
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! Jim and the team will be ecstatic to hear your feedback. Congratulations on your Silverado purchase and thanks again for choosing Donley Ford of Mt. Vernon!

February 24, 2022

Tyler was helpful and very thorough on explaining everything about the vehicle. Great experience and a great personality. More

by Allen.kirschner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
Feb 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review and congratulations on your new Ford! Tyler and the team will be ecstatic to hear your feedback! We hope to work with you more along the way. Thanks again for choosing Donley Ford of Mt. Vernon!

February 23, 2022

He is very knowledgeable and caring. He helped us get the right car for our home and family, I would not trust anyone else to get a car from. He is the best, thanks to him and Donley. More

by mariasusanadelatorre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Tyler Duncan
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 star review, Tyler will surely be glad to hear it! We appreciate your business and we truly hope you enjoy your new vehicle. Please let us know if you have any questions along the way and we hope to work with you more in the future!

February 22, 2022

Jim was very patient and willing to answer questions. The process went smoothly. Thank you. More

by Wendi.n.stratton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the positive feedback! Jim and the team will be glad to hear you enjoyed your visit with us. We try to make sure to answer as many questions as we can before the customer leaves, but if you have more along the way, please feel free to reach out! Thanks again for choosing Donley Ford of Mt. Vernon.

February 21, 2022

I received excellent care. Tyler Duncan went out of his way to ensure that I had A1 care. He was friendly, knowledgeable and made me feel like I was the only customer he had. More

by caeyster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Tyler Duncan, Alicia Childs
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're so happy that Tyler and the team were able to get you in the right vehicle and give you an exceptional experience! If you have any questions along the way, please feel free to reach out. Congratulations on your vehicle purchase and thanks again, for choosing Donley Ford of Mt. Vernon!

February 21, 2022

Donley Ford Mt Vernon did a great job of showing and explaining the vehicle to us. Paperwork and transfer was smooth and efficient. Very nice people to work with More

by Scotdavidson67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! The team will be please to hear your positive feedback. We appreciate your business and we hope to work with you again in the future! Let us know if we can assist you more along the way, thanks again for choosing Donley Ford of Mt. Vernon.

February 19, 2022

Was a pleasure working with Tyler and the dealership. No pressure just service. Will definitely recommend Tyler and the dealership. More

by Karitoweferri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Tyler Duncan
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review. We're so glad your visit with us was pressure free, that's what we like to hear! We will share this with Tyler and the team and we hope to work with you more in the future!

February 18, 2022

I took my car in for the service of oil change and rotation of tires. The girl took my key and said they would be with me ASAP because I was waiting for the car. They were quick and all staff concerne More

by clp.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Jayme
Feb 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We appreciate you taking the time to leave us your feedback. The team will be ecstatic to hear that you enjoyed your visit with us! Please let us know if you have any questions or concerns along the way, we're always here to help!

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