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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
March 07, 2022
This was our first time with this dealership when leasing a new car. Jim was extremely friendly, helpful, and open throughout the whole process and we will have no hesitation in returning to Donely Ford for a new car. Jim was extremely friendly, helpful, and open throughout the whole process and we will have no hesitation in returning to Donely Ford for our next vehicle. More
by Alan & Roxie Bell
March 04, 2022
Very friendly, very knowledgeable about product and service and is always looking for ways to help the customer. They are the best in my book!! service and is always looking for ways to help the customer. They are the best in my book!! More
by ECOON01
Verified CustomerEmployees Worked With
Tina Beever, Service Department
March 04, 2022
Great dealership that we've dealt with for many years. Jayme is wonderful to work with. Everything was effortless. That is why we always go back to Donley Ford!!! Jayme is wonderful to work with. Everything was effortless. That is why we always go back to Donley Ford!!! More
by GOBUCKS1957
March 03, 2022
She’s upfront and honest, people person, wonderful personality. Did everything she could to ensure I was satisfied with my vehicle! She met all of my needs. personality. Did everything she could to ensure I was satisfied with my vehicle! She met all of my needs. More
by mama_bear828
Employees Worked With
Lori Whitacre
March 02, 2022
Tyler was very professional and no pressure! We were given a fair deal on trade in and on the vehicle we purchased. Would not hesitate to recommend Donley Ford We were given a fair deal on trade in and on the vehicle we purchased. Would not hesitate to recommend Donley Ford More
by Charmaine.hertel
Employees Worked With
Tyler Duncan
March 01, 2022
The senior sales team that worked with my wife and I did a great job. But there were multiple miscommunications throughout the buying process, that ultimately cost us a large loss upon purchasing our vehicl a great job. But there were multiple miscommunications throughout the buying process, that ultimately cost us a large loss upon purchasing our vehicle. More
by jrine341
February 28, 2022
had a car for 18900 i made an offer of 15500 they came back with an offer of 16500. Then later when i was planning to go get the car they said no it’s 18900 i sent a screen shot of the text they said sorr back with an offer of 16500. Then later when i was planning to go get the car they said no it’s 18900 i sent a screen shot of the text they said sorry no i said i won’t buy anything ever if ya all pull this crap. More
by Thomas Peck
Employees Worked With
Alicia Childs
February 28, 2022
Professional, friendly, knowledgeable personnel. Helpful, but not "pushy". This is the second vehicle I have purchased from this dealership over the past several years and will definitely contact Helpful, but not "pushy". This is the second vehicle I have purchased from this dealership over the past several years and will definitely contact them again when I am in the market for another vehicle. More
by NewJeepOwner
February 27, 2022
Thank you Jim C and Donley for of MtVernon. The wait was well worth it! The wait was well worth it! More
by Bmullins
