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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.8
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

December 17, 2022

We are very pleased with our purchasing experience today. Gabe was first class, best salesman we've ever worked with. We found our new Sales/Parts/Service family. Thank You!!! More

by john.fridingerjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Atherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Jeffrey Renner, Hayley Flowers-Kreps
Dec 17, 2022 -

john.fridingerjr responded

Great Purchasing Experience Today

December 16, 2022

Everyone was very welcoming, helpful and friendly. I didn't feel like I was being pressured into anything. More

by tscheck2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Alicia Childs
Dec 20, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback! We are happt to have been able to provide yo uwith a good car buying experience. We look forward to working with you again in the future. Enjoy that new ride!

December 13, 2022

A pleasant experience everyone is friendly and helpful makes you feel welcome and important I appreciate it More

by JORURINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your feedback. We truly appreciate you and look forward to seeing you again in the future!

December 04, 2022

They were very friendly and the service was fast. Filled the credit app out on line then just went and picked up the truck. More

by Delder01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Alicia Childs
Dec 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback! We are happy that the process was easy and fast for you. We strive to provide painfree car buying every time. Thank you for choosing us and we hope to see you again in the future. Enjoy your new Ford!

December 04, 2022

Our first time buying a car from Donley Ford was a wonderful experience! Alicia greeted us at the door with a warm and welcoming smile and asked us what our needs was. No high pressure, or rush. She b More

by Judy Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Alicia Childs
Dec 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your kind words Judy! It was our pleasure to help you. We hope you are enjoying the new Lincoln and we look forward to seeing you again next time.

December 03, 2022

Such an easy process. From the moment walking in, they understood the needs and made you feel comfortable. Everyone went out of their way to take care of the customer. More

by Brad G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback Brad. We are so happy that you felt like part of our Donley family. We truly appreciate you and hope to see you again next time. Enjoy that new Ford!

December 02, 2022

She went above and beyond and so did everybody else to get me the best deal More

by lpatterson1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Alicia Childs
Dec 02, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for submitting your feedback. We are so happy that you were satisfied with your experience with Alicia and Niki. We truly appreciate you and look forward to seeing you again next time. Enjoy your new ride!

November 24, 2022

Alicia is knowledgeable and very helpful. She was able to help during a very busy time and never made us feel anything but welcome. More

by Tishc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicki, Alicia Childs
Nov 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your feedback. We truly appreciate you choosing us to help you get into a new vehicle. Please let us know if you need anything and we hope to see you again in the future. Enjoy your new vehicle!

November 24, 2022

I had a very good experience. I asked about the car I was interested in. They said they would find the best interest rates for me, and they did. Everybody I met was helpful and in More

by fdeem70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayley Flowers- extremely helpful, Niki Evanoff, Alicia Childs, Hayley Flowers-Kreps
Nov 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for telling us about your experience. We are so happy that we were able to take care of your needs and have you walking away feeling like you go what you were looking for. That is a win in our book for sure! We appreciate you choosing us and we hope to earn your business again in the future! Thank you for your purchase and we hope you continure to enjoy your new vehicle.

November 24, 2022

Jim was extremely helpful and got me through buying a new car quickly! The financial office was good to work with and answered any questions I had. Great experience! More

by Angiemerklet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Nov 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback. We are so happy you were satisfied with your experience. We strive for this kind of experience every time. Please let us know if you need anything in the future and we hope to earn your business next time. Enjoy your new ride!

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