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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
March 15, 2022
The service desk employees are nice to deal with. The service is done right and as quick as possible. I’ve had a lot of problems with other manufacturers dealerships but not this one. The service is done right and as quick as possible. I’ve had a lot of problems with other manufacturers dealerships but not this one. More
by cswan24
Verified CustomerEmployees Worked With
Service desk employees
March 15, 2022
Nothing to complaint about, everything was easy and transparent. The dealership provided a free ride from the airport. transparent. The dealership provided a free ride from the airport. More
by victor7rk
March 14, 2022
Our experience with Donley Ford was great! Jim Casebolt was very easy to work with and extremely helpful. Brad the sales manager was awesome as well. Absolutely will be referring all my friend Jim Casebolt was very easy to work with and extremely helpful. Brad the sales manager was awesome as well. Absolutely will be referring all my friends and family! More
by KRidgway34
March 11, 2022
They were all extremely patient, helpful, and efficient in finding us the perfect vehicle for our family! in finding us the perfect vehicle for our family! More
by Unknown
March 11, 2022
People are very nice, great customer service, and the salesmen and women were very honest salesmen and women were very honest More
by ekladias
March 11, 2022
Tyler listened to what I was looking for and the range my payments needed to be. Then found a better vehicle that was not only newer but better suited to what I need the car for. I have always had good exper payments needed to be. Then found a better vehicle that was not only newer but better suited to what I need the car for. I have always had good experiences with my cars at Donley Ford, even with vehicles I purchased elsewhere. More
by Anna
Employees Worked With
Tyler Duncan
March 08, 2022
Easy to work with . Work completed accurately . Kept me informed. Had a repeat visit for same issue. Felt like they bent over backwards to accommodate second time around Work completed accurately . Kept me informed. Had a repeat visit for same issue. Felt like they bent over backwards to accommodate second time around. More
by mgdebusk
March 07, 2022
Pleasant people to deal with. Drove 6-1/2 hours to purchase this vehicle an was not disappointed. Was able to do most of the transaction over the phone. Drove 6-1/2 hours to purchase this vehicle an was not disappointed. Was able to do most of the transaction over the phone. More
by Whitey64
Employees Worked With
Tyler Duncan
March 07, 2022
Very friendly, very knowledgeable about product and service and is always looking for ways to help the customer. They are the best around. Jayme is great to work with and very helpful. Very professiona service and is always looking for ways to help the customer. They are the best around. Jayme is great to work with and very helpful. Very professional and helpful staff. More
by clp.price
Employees Worked With
I do not know the name of the woman that helped me but she was very nice.
March 07, 2022
Tyler was one of the best sales associate I have had in years . Not only was he super nice but he got me what I wanted at a payment I was most comfortable with ! 10/10 will come back to Tyler when looking years . Not only was he super nice but he got me what I wanted at a payment I was most comfortable with ! 10/10 will come back to Tyler when looking for another vehicle and will always refer him to family and friends More
by catkells18
Employees Worked With
Jeffrey Renner, Tyler Duncan
