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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

March 26, 2022

Friendly, courteous,and will listen to what I want on a new truck. Service department has always did a great job. I would recommend Donnelly for sales and service. More

by COBRAGRANDPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Mar 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. The team will be happy to hear your positive feedback! We will share this with the Donley team and we look forward to your next visit. Thanks again for choosing Donley Ford of Mt. Vernon!

March 26, 2022

Everytime i come here the experience is always awesome! As a young person who has never owned a car before it’s so welcoming to have such understanding people helping me all the time More

by jasmine davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Mar 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the lovely review. This is what we love to hear, we will share this with them and we look forward to your next visit with us! Please let us know if you have any questions along the way, the team is always here to help!

March 23, 2022

Tyler was great from the start when we walked onto the car lot . He was very friendly, professional and listened to what I wanted . He also knew what was most important to me and helped me find the perfec More

by Apetty2835
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Tyler Duncan
Mar 29, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic 5 Star review. Tyler and the team will be extremely happy to hear your positive feedback! Please let us know if you have any questions along the way, the team is always here to help. We thank you again for choosing Donley Ford of Mt. Vernon for your vehicle purchase and we truly hope to work with you more along the way!

March 23, 2022

Brian was there to answer any questions I had and he got all the paperwork done as quick as possible More

by zeller_delores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Mar 29, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We will share this with Brian and we hope to work with you more along the way. Thanks again for choosing Donley for your vehicle purchase!

March 22, 2022

Very courteous when we arrived for oil change. Appointment was on time, in and out very quickly, More

by ditz824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Mar 29, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're glad the team was able to get you in and out quickly and back on the road. Thanks again for choosing Donley Ford of Mt. Vernon and please let us know how we can help further along the way!

March 18, 2022

Couldn’t have picked a better dealership to go through ordering a new Platinum. Thank you for all your help. More

by Joe Toth Sr.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Complete service Department is amazing , Brian Antill, Jeffrey Renner
Mar 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review. We're glad the team was able to get you exactly what you wanted! Thanks again for choosing Donley Ford of Mount Vernon, we hope to work with you more along the way!

March 18, 2022

They worked fast to find me something. They worked with my budget and made sure to find me a vehicle that fit what I was wanting. More

by Ramey1397
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Donley Ford of Mt. Vernon responded

Congratulations on your Hyundai Sonata, we hope you absolutely love it! Feel free to reach out if you have any questions later on, Jim and the team are always here to help. Thanks again for choosing Donley Ford of Mount Vernon!

March 17, 2022

I ordered a 2022 bronco sport in October and they told me it would be ready in March. The ordering process was very easy, it was ready exactly when they said it would be. Jim was great! I walked out of the d More

by Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Mar 21, 2022 -

Donley Ford of Mt. Vernon responded

Congratulations on your new Bronco Sport, we hope you love it! We will share your feedback with Jim and the team and we sincerely look forward to working with you again in the future. Thanks again for choosing Donley Ford of Mt. Vernon!

March 17, 2022

I had a great experience. Jim made it so easy and was very helpful. I highly recommend. More

by Dan Griffith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Mar 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. Jim and the team will be happy to hear your positive feedback and recommendation! Please let us know if you have any questions along the way, we're always here to help!

March 17, 2022

Service was friendly and fast. Will be bring Escape back in the future. Thank you! More

by jpwgolf78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Childs
Mar 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome feedback. We're always happy to hear that the team exceeded expectations! Please let us know how we can help more in the future and thanks again for choosing Donley Ford of Mount Vernon!

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