Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Donley Ford of Mt. Vernon

Mount Vernon, OH

Overview
Employees
Reviews
Vehicles
4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
Contact Dealership
View Awards

1455 Coshocton Ave.

Mount Vernon, OH

43050

Directions

By Type

Showing 675 reviews

April 08, 2022

Very helpful in getting my service done. They was able to get me in the next day to complete my repairs More

by rodney.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
Report | Print
Apr 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're glad the team was able to get you in quickly and get you back on the road. If any other questions or concerns arise, don't hesitate to reach out. Thanks again for being a valued Donley Customer!

April 08, 2022

Service Group (Tina) was exceptional. The scheduling and carrying out of required work was prompt and professional. More

by EJP177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Jim, Brian Antill
Report | Print
Apr 11, 2022 -

Donley Ford of Mt. Vernon responded

Tina and the team will be ecstatic to hear your positive feedback. We look forward to your next visit with us and we thank you again for choosing Donley, for your vehicle service needs!

April 07, 2022

We had an awesome experience at Donley Ford. Brad Bennett and Jamie G were great to work with in buying my new car. Thank you for making the purchase quick and smooth. We will recommend the deal More

by pmcelhaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bennett ~ Manager
Report | Print
Apr 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and recommendation. Jayme and the team will be glad to hear that you enjoyed your experience here with us! Thanks for choosing Donley Ford of Mt. Vernon for your vehicle purchase, we look forward to working with you again in the future.

April 06, 2022

The team at donley ford has been fantastic to work with. From sales to finance , service and our interactions with management have been professional and beyond expectation. Especially in a challenging aut More

by rapaho89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Report | Print
Apr 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic feedback! It's great to hear that the team was able to exceed expectations for yet another customer. We truly appreciate your positive feedback and we hope to work with you more! Thanks again for choosing Donley Ford of Mt. Vernon, don't hesitate to reach out with any questions you may have!

April 04, 2022

Fast friendly will use again close to home clean waiting area on time appointment quick More

by SANDEE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review. We're glad to hear your positive feedback. Thank you for continuing to choose Donley Ford, we look forward to your next visit!

April 02, 2022

Pleasant and helpful every way. Even supplied a nice Saturday lunch. Would highly recommend again. More

by lepew99
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Report | Print
Apr 04, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and recommendation. This is what we love to hear! Glad the team was able to meet expectations AND get you some lunch as well! Thanks again Ford choosing Donley Ford of Mt. Vernon and we look forward to your next visit with us.

April 02, 2022

Good service at reasonable cost. Work done quickly and correctly .Friendly service staff to take care of you More

by MIKEKEPPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to leave us your feedback. We're glad to hear your experience with us, was a positive one! Please let us know if there is anything we can do in the future to better provide you with 5 Star service. Thank you for choosing Donley, for your vehicle service!

April 01, 2022

Every time I bring my Fleet truck in for service I am treated great by everyone in the service department. More

by jjewell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Apr 04, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 star review, the team will be happy to hear it! We look forward to your next visit with us and please feel free to reach out if you have any questions between services. The team is always here to help!

March 31, 2022

Alicia was fantastic! She listened to want I wanted, and what my needs were for a new vehicle. She followed up with me and made sure, she was reaching my goals for what I More

by knpcak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Alicia Childs
Report | Print
Mar 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review! Alicia will be absolutely ecstatic to hear your positive feedback! We're excited that the team was able to meet and exceed your expectations. Please let us know if you have any questions along the way, Alicia and the team are always here to help!

March 29, 2022

I wish the wait for appointments was shorter but once you get in they are quick to get you back on the road. More

by Broskip
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Tyler Duncan, Alicia Childs
Report | Print
Mar 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We understand your frustration with the wait time and are constantly working to advance our processes. We appreciate you taking the time to leave us your feedback and we will share this with the team in an effort to better service our customers. Thank you for choosing Donley Ford of Mt. Vernon for your vehicle service and we sincerely hope to work with you more along the way.

1
...
16
17
18
...
68