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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

May 07, 2022

They did good job with our service with short weight time and changed a headlight More

by MARKBAER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
May 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and feedback. We're always happy to hear of a quick service time. Please let us know if we can assist more along the way!

May 06, 2022

Very easy to schedule. Service is performed in a timely manner. Staff is friendly and informative. More

by dermottak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
May 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review and positive feedback, we truly appreciate it! Please let us know if we can assist more along the way and thanks again for choosing Donley Ford of Mt. Vernon!

May 03, 2022

Worked me into their schedule and did awesome job on my truck. Very friendly staff More

by firegandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. The team will be glad to hear your positive feedback and we hope to work with you more along the way. Thanks again for choosing Donley Ford for your vehicle service needs!

May 03, 2022

Was there for a oil change in and out with in an hour very happy with there service More

by JOECALHOON5551
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We will share your feedback with Jim and the team and we look forward to your next visit!

May 01, 2022

Great experience dealing with Jayme at this dealership. Did not mark up my Maverick over MSRP like I see a lot of other dealerships doing to people. More

by Jnethers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
May 02, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. Jayme and the team will be glad to hear they exceeded expectations for yet another customer. Please let us know if we can help any further along the way. Thanks again for choosing Donley Ford of Mt. Vernon!

April 28, 2022

Problem solvers. Great service. Found me a great Ranger when others couldn't. Highly trusted. Recommended without reservation More

by 7405046984chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

7405046984chris responded

Problem solvers. Great service. Found me a great Ranger when others couldn't. Highly trusted. Recommended without reservation

Apr 28, 2022 -

Donley Ford of Mt. Vernon responded

Congratulations on your New Ranger purchase, we hope you enjoy it! We appreciate you taking the time to leave us your positive feedback, please let us know if we can assist you more along the way. Thanks again for choosing Donley Ford of Mt. Vernon for your new truck purchase!

April 26, 2022

They were very patient and helpful in finding us the vehicle that best suited our needs. No high pressure and Jayme took the time to thoroughly explain all the features on our new Ford. Highly recommend More

by rmccoy02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Apr 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review and recommendation! Jayme and the team will be ecstatic to hear you enjoyed your experience here with us. Please let us know if you have any questions on your new Ford, the team is always here to help!

April 25, 2022

The car I purchased was as advertised and was a very nice car. The experience with the whole donley crew was very nice. More

by f11rth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Tyler Duncan, Alicia Childs
Apr 28, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. We're so glad the new vehicle was to your likings and the team was able to provide you with a positive experience. We truly hope to work with you more in the future! Thanks again for choosing Donley Ford of Mt. Vernon!

April 24, 2022

We have gotten 3 vehicles from Donley Ford and have been very pleased with Jim and everyone involved. Jim has always found the best deals for us. Thank you! More

by 2carol.kurella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Apr 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and congratulations on your new Edge purchase. We love to hear from our repeat clientele, your feedback is truly essential! We hope you enjoy your new vehicle and we look forward to working with you again in the future. Thanks again for choosing Donley Ford of Mt. Vernon!

April 20, 2022

Tyler was very easy to deal with and knowledgable. I am happy with my buying experience. More

by alstitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
Apr 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. Tyler and the team will be glad to hear your positive feedback. Please let us know if you have any questions along the way, the team is always here to help. Thanks again for choosing Tyler and Donley Ford of Mt. Vernon for your purchase!

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