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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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Showing 675 reviews

July 01, 2022

Brian Antill and all the staff made my Truck buying experience smooth and easy! I would recommend them to anyone! More

by A Beem21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill, Jeffrey Renner
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review and feedback! We're constantly working to better our processes, so it's great to hear your feedback. Thank you for choosing Donley, we hope to work with you again next time. Congratulations on your new Ford vehicle, we hope you enjoy it!

June 30, 2022

I was impressed with Donely Ford of Mount Vernon. The staff was great to work with and met all of our expectations. More

by tshauke7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review, this is what we love to hear! We will share this with Alicia and the team and we truly hope to work with you more in the future. Thanks again for choosing Donley Ford of Mt. Vernon!

June 29, 2022

Alicia was friendly and worked hard to make a great deal! She provided a great experience! I was however disappointed in the quality of cleanliness of the vehicle. I returned to the dealership to have tires More

by asc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Jul 01, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to leave us your feedback. We will get with the sales team as well as the detail crew on this issue, in an effort to better our process for the future. If you'd like to speak to someone more about your experience with us, please reach out to our customer relations specialist, Connor at 740-392-2222 Ext 3004.

June 29, 2022

I always have a great experience when I bring my work truck in for service. They even take the time to have my truck washed and I certainly appreciate it. Jeff & Tina are awesome. Everyone at the service More

by jjewell2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff & Tina
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. We always enjoy hearing from our repeat customers, your feedback is truly important to us! We will share this with Jeff & Tina and we look forward to your next visit with us. Thank you for being a valued Donley customer!

June 28, 2022

They were very welcoming and the wait time was exactly the time they said it would be. Would highly recommend! More

by lashley2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver, Alicia Childs
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the positive feedback and recommendation. We're glad the team was able to set and meet expectations. Please let us know if there is anything we can do differently in the future to truly provide you with a 5 Star experience. Thanks again for choosing Donley Ford of Mt. Vernon!

June 27, 2022

I had a pretty good experience at donley Ford and my salesperson was awesome and very helpful More

by Harley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Jeffrey Renner, Alicia Childs
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the positive feedback. Alicia will be excited to hear you enjoyed working with her. Feel free to reach out if you have any questions along the way. The team is always here to help!

June 27, 2022

I had the best experience when I bought a car 3 months ago so Alicia was the first person I reached out to when I was looking for a car for my daughter. She responded so fast and worked with me. And ju More

by dantotman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Jeffrey Renner, Alicia Childs
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review! We're so glad Alicia and the team were able to provide you with a fantastic experience. We hope your daughter enjoys the new ride! Please let us know if either of you have any questions at all along the way, the team is always here to help. Thanks again for choosing Donley Ford of Mt. Vernon and we hope to work with you again in the future!

June 26, 2022

Brian Antill is always great to work with and the other sales staff were great too. More

by sathor12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Jun 27, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review and positive feedback, Brian will be glad to hear it. Congratulations on your new Ford Escape, we hope you and your family enjoy it!

June 25, 2022

Brian and everyone else we met at Donley made buying this vehicle painless from start to finish. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Antill, Jeffrey Renner
Jun 27, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful feedback, this is what we love to hear. Please let us know if you have any questions along the way, the team is always here to help! Thanks again for choosing Donley Ford of Mt. Vernon, we hope to work with you again in the future!

June 24, 2022

The staff was both friendly and helpful. The work was done in good time and also reasonably priced. More

by CHRISTINEMORETZ46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department.
Jun 27, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful feedback. We're glad to hear the team was able to get your vehicle service quickly and at an affordable price. Please let us know if we can help more along the way. Thanks again for choosing Donley for your vehicle service needs!

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