Back

Donley Ford of Mt. Vernon

Mount Vernon, OH

4.7
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
Contact Dealership

1455 Coshocton Ave.

Mount Vernon, OH

43050

Directions

By Type

Showing 675 reviews

July 21, 2022

Heading out to San Diego and noticed a low tire on the van. Service found a large screw and was able to work us in, fix the tire and get on the road quickly. Really appreciate the care and service. More

by JFRYE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jul 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review. We're glad the team was able to get you in quickly and get you back on the road! Please let us know if we can assist you more in the future. Thanks again for choosing Donley Ford of Mt. Vernon!

July 21, 2022

We felt valued as a customer, with the personal attention and service we received from all parties. More

by hfcraigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Hayley Flowers-Kreps
Jul 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're always happy to hear from another happy customer! Let us know if we can assist you more along the way, the team is always here to help!

July 19, 2022

Very pleasant to work with buying a car is not always the most favorite thing to do and they made it a good experience More

by jwhitehunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Alicia Childs, Hayley Flowers-Kreps
Jul 20, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're happy to hear your experience with us was a good one! We will share this with Alicia and the team and we hope you enjoy your new Honda. Thanks again for choosing Donley Ford of Mt. Vernon!

July 19, 2022

Super Job! They always do a great job. Friendly, professional and efficient work as always. More

by jstoyle10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver!! Super friendly and professional
Jul 19, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and feedback, Tina will be glad to hear it! Please let us know if we can assist you more along the way. Thank you for continuing to choose Donley for your vehicle service needs!

July 15, 2022

Alicia was awesome. Made the whole experience a breeze. Kind, courteous and all around a pleasure to work with. Everyone we talked to and dealt with made it an enjoyable More

by calhoun3322
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Alicia Childs
Jul 15, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review. We're glad to hear Alicia and the team were able to provide you with a truly exceptional buying experience! Please let us know if you have any questions along the way, we're always here to help.

July 13, 2022

Very friendly and helpful answered questions and returned messages. I would recommend to anyone looking More

by Ramagecrm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Alicia Childs
Jul 15, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review and recommendation! We will share this with Alicia and the team and we hope to work with you again in the future. Thank you for choosing Donley Ford of Mt. Vernon for your Ford purchase!

July 11, 2022

The service was quick. I appreciated the short wait time. Thank you for the prompt service. More

by rswogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 15, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're glad the team was able to get you in and out in a timely manner and back on the road. We appreciate your positive feedback and we look forward to your next visit with us!

July 07, 2022

She was incredible to work with! Super kind, helpful, easy to work with, and fast! Would definitely recommend! More

by Janicaredmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Childs
Jul 07, 2022 -

Janicaredmond responded

Great experience! Easy, fast, and good selection!

July 07, 2022

Great service, friendly and helpful employees. I was impressed with how fast they got my oil changed and inspection. The waiting area was clean and neat. I will bring my vehicle here when I need s More

by bowlesmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver, Hayley Flowers-Kreps
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review. We're so glad the team exceeded expectations! We will share this with Tina and the crew and we look forward to your next visit with us. Thanks again for choosing Donley for your vehicle service needs!

July 07, 2022

Everyone was nice, disappointed to learn that they are selling my trade for more than double why they heave me. I asked Alycia about mire, but she said no due to the 1 small accident. Very disappointed More

by bvhauter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hayley was great!, Alicia Childs
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to leave us your feedback. We completely understand your frustrations. When our vehicles are entered into our inventory, the system automatically generates a price based on the parameters entered in. The system does not know the exact condition of the vehicle or needed repairs, so the price you see isn't accurate. If you'd like to speak to someone further about this, please reach out to our customer relations specialist, Connor at 740-392-2222 Ext. 3004.

...
10
...