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Donley Ford of Galion, Inc. - Service Center
Galion, OH
124 Reviews
124 Reviews of Donley Ford of Galion, Inc. - Service Center
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November 06, 2020
Service performed very quick, team is very courteous and customer focused. The use of a loaner vehicle while the service was performed is a great perk. Very pleased. customer focused. The use of a loaner vehicle while the service was performed is a great perk. Very pleased. More
by tom.young
Verified Customer
November 03, 2020
I received a reminder to schedule my appointment which was very helpful. Scheduling my appointment was easy. Service department was friendly and prompt and professional. was very helpful. Scheduling my appointment was easy. Service department was friendly and prompt and professional. More
by dfpetersen
Employees Worked With
Karl
October 28, 2020
Karl in the service department was very helpful and kind in helping me to determine what was actually wrong with my car when another service center was trying to take advantage of me. They were timely and p in helping me to determine what was actually wrong with my car when another service center was trying to take advantage of me. They were timely and provided great customer service! More
by candiandrewsfs07
Employees Worked With
Other Employees :
Cindy May, Zak Smith, Aaron Keeran, Michelle Everly
October 22, 2020
Service department is very prompt and professional. Updated me on progress and when service would be completed. I was very pleased with entire process. Thank you! Updated me on progress and when service would be completed. I was very pleased with entire process. Thank you! More
by ranee924
Employees Worked With
Zak Smith
October 20, 2020
They are very helpful and friendly I will always choose Donley as long as I own a Ford I think the will all go out of their way to help you Donley as long as I own a Ford I think the will all go out of their way to help you More
by jhorsle1
October 08, 2020
Couldn’t be more pleased with the assistance from Donleys Ford to get a recent major repair arranged and completed in as timely a manner as possible during this crazy time of delays. I appreciate the profess Ford to get a recent major repair arranged and completed in as timely a manner as possible during this crazy time of delays. I appreciate the professionalism and communication of everyone involved. More
by SPREEVE383
Employees Worked With
Karl Them
October 06, 2020
I was greeted at the door by the Service Manager. He took my keys, 20-25 minutes later, he walked me to my car and closed my door. That’s service. my keys, 20-25 minutes later, he walked me to my car and closed my door. That’s service. More
by DC3181
Employees Worked With
Service Manager
October 01, 2020
The service dept. at Donley Galion is great. They go above and beyond to make sure we are happy. Tim McCane sold me my last car. It and he were superior. I am a senior citizen and the service dept. m above and beyond to make sure we are happy. Tim McCane sold me my last car. It and he were superior. I am a senior citizen and the service dept. makes sure everything is right before I drive away. They will even clean my windshield if I ask. Great people. More
by dogannex2003
Employees Worked With
September 20, 2020
I appreciate the extra help given by Mr. McCane in trying to solve the communication problem between my car and the Ford Pass app. on my phone. to solve the communication problem between my car and the Ford Pass app. on my phone. More
by HOWARD5511
September 18, 2020
Excellent experience with the service dept. for them having to install my accessories on my truck and with the dent removal and also washing the truck when there were finished. having to install my accessories on my truck and with the dent removal and also washing the truck when there were finished. More
by sdilsaver_lilly
