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Donley Ford of Galion, Inc. - Service Center

Galion, OH

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124 Reviews

124 Reviews of Donley Ford of Galion, Inc. - Service Center

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January 07, 2021

Karl, in the service department is so nice. As a matter of fact, everyone at Donley's in Galion are great. That's why we have purchased 5 of our vehicles there More

by rmrowlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Jan 25, 2021 -

Donley Ford of Galion, Inc. responded

Wow, thank you for such an awesome review! We're so glad we've got to do business with you over the years, and we look forward to your next visit!

December 28, 2020

VERY HAPPY WITH MY SERVICE. IF I HAVE A PROBLEM THEY ARE THERE TO HELP SOLVE IT FOR ME. IF I WASN"T HAPYYOU WOULD KNOW IT> I WOULDN"TBEBACK> More

by skempf68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Smith
Dec 28, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for the review!

December 23, 2020

Karl is always Pleasant, helpful. Vehicle was ready when promised. Donley is a good dealership! Everyone is always asking if you need anything ! Thank You! Love working w/ Andy Tilley More

by nhyesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for this great review! We will share this with our team!

December 20, 2020

Donley always places high priority on meeting customer needs and showing excellent people skills. The service department always provides their BEST as does ALL STAFF. More

by jacksonlady60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Dec 28, 2020 -

Donley Ford of Galion, Inc. responded

Thank you on the great review! We appreciate the acknowledgment and look forward to your next visit!

December 11, 2020

Great service excellent communication from Karl. I had a issue with the interior of my drivers side door panel. Karl sent photos to Ford to see if they would cover unfortunately they wouldn't as my 5 yr exp More

by WLEWIS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 17, 2020 -

Donley Ford of Galion, Inc. responded

Merry Christmas to you as well! We will pass this along to Karl. He is an asset to our team!

December 10, 2020

Karl was once again a pleasure to work with, Vehicle was ready when promised. Once again they assisted an out of towner with great service. More

by ANNIE48846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 17, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 10, 2020

Karl as always cuts to the chase and tells you what you need to know, gets it done with a smile and at a good price. Thanks More

by JKERBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Dec 17, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for taking time to leave us a review! We look forward to your next visit!

December 02, 2020

Very good service. Karl got my truck in quickly and the service was completed in short order. Wish they would start to wash the exterior of every vehicle that gets serviced. Just wishin'. More

by rebaker47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Dec 08, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We will take your suggestions into consideration!

November 14, 2020

Every time we go over there, Andy and everyone else makes us feel like family. They are all good at what they do and we always come away totally satisfied. DONLEY FORD ROCKS!! More

by ELVISJANE2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We think you ROCK too!

November 09, 2020

Excellent they went above and beyond to be sure we were satisfied! Of course it was recall work so there were no charges. FORD ROCKS!! 2 mustang's 1 F150 1 Flex Even our boat is powered by Ford! Tha More

by BASOREBARB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Godfrey
Nov 09, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for sharing your experience here! We are so glad we could take care of you when you needed it! Thank you for choosing Donley Ford Lincoln of Galion! We look forward to your next visit!

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