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Donley Ford of Galion, Inc. - Service Center

Galion, OH

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124 Reviews

124 Reviews of Donley Ford of Galion, Inc. - Service Center

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May 08, 2021

Thanks to the great people at Donley for making our service appointment go well. We were kept informed on the progress of the work and were able to wait in comfort. More

by wrudolph77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 10, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review! We are extatic to hear about your positive experience! If you have any questions in the future, don't hesitate to reach out to the team!

April 30, 2021

Everyone was friendly.Tim was very helpful in finding us the car that we wanted, Andy helped to get the loan down to where we could afford and the fiance department was very helpful, This is the time that w More

by bport89562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Everly
May 04, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review! We're happy to hear about your exceptional experience! We hope to work with you more for years to come!

April 22, 2021

Refer Service Dept., You have the best Service Mgr ever, Refer Service Dept., You have the best Service Mgr ever, very concerned about customer needs and getting repairs done in a timely fashion, the servi More

by CSIPES44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept, (Karl)
Apr 23, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the fantastic review and recommendation! We truly value your business! We will share this with Karl and we look forward to your next visit!

April 21, 2021

Always a positive experience with the service dept. and the sales staff. The waiting area is clean and comfortable. Did miss the coffee machine though. More

by virginiah0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Them in service
Apr 21, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review! We always enjoy hearing from our repeat customers, your business is truly valued! We miss the coffee machine too! We will surely share this with Tim and the rest of the team and we look forward to your next visit!

April 17, 2021

I love Donley Ford of Galion. Everyone there makes me feel welcome every time I am there. They are all very helpful and friendly. I would recommend going there if you are in the market for a vehicle. More

by jhorsle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review and recommendation! We love to hear from our repeat customers! We truly value your business and look forward to assisting you more in the future!

April 02, 2021

The gentleman in the service department was very kind and knowledgeable. I would definitely recommend using donley ford in Galion for your service needs ! Thank you for the great and speedy service ! More

by erwinemmy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Kopina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Smith, Aaron Keeran, Michelle Everly
Apr 05, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review and recommendation! We value your time and your business! We will be sure to share this with the service team and we look forward to your next visit!

March 29, 2021

I have had my vehicle serviced twice now and each time it was excellent. Karl takes care of customers with respect and a great attitude. More

by tom.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Thems
Mar 29, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review! We appreciate your business and we hope to keep you as a repeat customer for years to come! We will surely share this with Karl and the rest of the team and we look forward to your next visit!

March 22, 2021

Great Service Center . The Techs are fantastic and Karl always takes care of me . I wouldn't go anywhere else for my vehicle maintenance work . More

by J Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karl Them
Mar 22, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review! We always enjoy hearing from our repeat customers! Thank you for your business and we will surely share this with Karl and the rest of the team!

March 14, 2021

The Service Department did a great job with our routine maintenance visit. The appointment was on time and the service was completed quickly! Thank you. More

by Chad Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 16, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review! We will surely share this with the service team and look forward to your next visit!

March 12, 2021

Karl ,Mark and the service dept have been very helpful with my 2011 that had 25,000 miles on it when I bought it in 2013 and now with 252,000 miles on it so far with no major repairs and still going stro More

by blepdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy in the office, Karl ,Mark
Mar 12, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the review, this is wonderful to hear! We look forward to keeping your 2011 going strong!

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