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Donley Ford of Galion, Inc. - Service Center

Galion, OH

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124 Reviews

124 Reviews of Donley Ford of Galion, Inc. - Service Center

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July 20, 2021

Always good service, friendly and timely. Karl is very honest and dedicated to customer service. The Ford points were used again and appreciated. Even after my points are used up, I will continue to have More

by tom.young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Thems
Jul 20, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review. It's always a good day when you get to use your Ford Points for service though! We are happy that Karl and the team have made a lasting impression on yet another customer. Thank you for being a valued Donley customer, we will share this with Karl and the team and we look forward to your next visit!

July 19, 2021

Karl was very helpful and courteous. He very quickly got me scheduled and was able to walk me through each step when working on my vehicle. More

by ammadshami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl in Service
Jul 19, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review. Karl and the team will be happy to hear about your positive experience! We're glad to hear that Karl was able to make your experience with us smooth and painless. If you have any other questions or concerns in the future, please don't hesitate to reach out at any point!

July 17, 2021

Everyone was super thorough and nice. Even though I used my Ford points, they treated me as if I was a paying customer. They even kept updated on progress. I recommend everyone get their car serviced here More

by fayth314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hiler
Jul 19, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review and recommendation. It's always a good day when you get to use Ford Points to cover service! We will share this with the service team and we look forward to serving you for years yet to come!

July 08, 2021

Purchased my vehicle from Tim. Will work with him again when I am ready for my next vehicle. Karl is always helpful when I call pertaining to service for my vehicle. Would highly recommend Donley Ford of G More

by JEANNEMK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl
Jul 09, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review and recommendation! Thank you for giving us the opportunity to assist you with your vehicle purchase! Karl and Tim will be happy to hear your positive feedback! If you have any questions along the way, feel free to reach out!

June 23, 2021

Karl is always awesome to work with. Donley Galion service always listen and take care of requests. Also seem to be very thorough. More

by ffmac1970
Recommend Dealer
Yes
Employees Worked With
Karl
Jun 23, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We're happy to hear your positive feedback! Thank you for being a valued Donley customer! We will share this with Karl and the team and we look forward to working with you again in the future!

June 18, 2021

The people are great. The service is fine. The cost is way too high! $100 to diagnose the problem and then could not fix it but still charged for the diagnosis. If you have money to burn then this dealers More

by JDCOLLINS1ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl
Jun 21, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the review. Our Diagnostic fee is priced comparitive to the market in and around our area. Our technicians are trained and Certified as well as maintain continuing education. This is to ensure that diagnosis is done properly, even if you decide not to service with us. If you have any further questions, please feel free to reach out to Karl at 419-468-4322 Ext:2051.

June 17, 2021

This dealership is small but efficient. Got my truck serviced in a timely manner. Was very pleased with the service. Would recommend them to anyone, More

by VAINARD.SPIESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Smith
Jun 17, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review and recommendation! We're so happy to hear that Zak and the team were able to exceed expectations! We will surely share this with them and we look forward to working with you again!

June 16, 2021

I’ve been with you guys for a long time never had any problems very nice people great service Never had any trouble at all More

by pamela_spears77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review! We are always happy to hear from our repeat customers, your business is truly valued! We will share this with Andy and the rest of the team and we look forward to your next visit!

May 31, 2021

Great people, great service at Donley in Galion. Andy and service manager always friendly and helpful. Magazines in waiting area not so great. But, the waits aren't long! More

by jsbbmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review! We always appreciate feedback from our return customers, your business is truly valued! We will share this with Andy and the rest of the team and we look forward to working with you again soon!

May 19, 2021

Oil change service. 25 words minimum 25 word minimum 25 word minimum 25 word minimum why oh why 25 word minimum ridiculous crazy word minimum change minimum. More

by clairoverley
Recommend Dealer
Yes
Employees Worked With
Karl
May 20, 2021 -

Donley Ford of Galion, Inc. responded

Thank you for the positive review!

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