Donley Ford of Galion, Inc. - Service Center

The employees are very friendly and helpful. They listen and seek to find answers to any questions I have. and seek to find answers to any questions I have. More

As usual, Karl and the service team took good care of me. The oil is changed, the tires are rotated and the even washed my truck for me. It looked brand new. The oil is changed, the tires are rotated and the even washed my truck for me. It looked brand new. More

Fantastic service and caring from all personnel--have bought there for 7 years. Always easy to make appointments, service people in all areas are people-oriented and fine listeners. They explain "what's bought there for 7 years. Always easy to make appointments, service people in all areas are people-oriented and fine listeners. They explain "what's happening" and make it happen as promised. Thanks to one and all--we always recommend them to friends and neighbors!!! More

Took car in for oil change and tire rotation. Drove to Bucyrus when finished. Noticed a horrible smell, like gas going and coming. Son took car back to Donley. Discovered they used a brake cleaner on t Bucyrus when finished. Noticed a horrible smell, like gas going and coming. Son took car back to Donley. Discovered they used a brake cleaner on the engine and didn't clean it off and did not tighten the oil cap so oil spewed inside the engine. Carl, the Service Manager, had the machinic take the car and clean under the hood and tighten the cap. They both apologized profusely but, in my mind, the damage was done. Will I go back, probably. Will I recommend the service, doubt it. Also found out they will not be making cars, except for the Mustang, anymore, only making SUVs and Pickup trucks. What about those of us who do not want an SUV or pickup? I think Ford is going to lose my business. More

Great place, great service, great people! Seventh vehicle brought here and will continue to return. vehicle brought here and will continue to return. More

Karl is great to work with and ID always ready to answer all of your questions all of your questions More

Friendly parts and service department personnel, prompt service appointments, work completed in a timely manner, knowledgeable service technicians. service appointments, work completed in a timely manner, knowledgeable service technicians. More

Donley ford is a nice and friendly place.all the people are very friendly and helpful are very friendly and helpful More

Everyone was kind. They were quick to get the job done. It was an easy experience It was an easy experience More

I have a wonderful experience every time I go there. Nice and friendly people there and friendly people there More