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Donley Ford of Galion, Inc. - Service Center

Galion, OH

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124 Reviews

124 Reviews of Donley Ford of Galion, Inc. - Service Center

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June 22, 2022

they good and fast working on the car and let you want they on the car More

by rikimboden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Everly
Jun 30, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. Tim and the team will be ecstatic to hear your positive feedback. Please let us know if you have any questions along the way, and we hope to work with you again in the future!

May 31, 2022

They are the best customer service I have ever had,very helpful and knowledgeable ! Excellent! More

by ABALL1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl them
May 31, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the wonderful review, this is what we love to hear. We will share this with Carl and the team and we look forward to your next visit with us!

April 30, 2022

My scheduled time was met, service done in timely manner. Results were explained. No issues. More

by steve.9662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them Svc Mgr
May 02, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. Karl and the team will be pleased to hear you enjoyed your visit with us. Please let us know if we can assist you further, along the way. Thanks again for choosing Donley Ford of Galion for your vehicle service needs!

April 25, 2022

Karl the service manager was professional and courteous. Answered all my questions and made the experience pleasant. Overall service was satisfactory and will definitely continue to use them. More

by mcutrupi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Apr 28, 2022 -

Donley Ford of Galion, Inc. responded

This is what we love to hear! Karl and the team will be pleased to see your positive feedback. Please let us know if there is anything else we can assist with and we look forward to your next visit. Thanks again for choosing Donley Ford of Galion!

April 21, 2022

Good service. Very cooperative with service time. Explains problem well. They are very friendly. They always send a message reminding of of date and time of appoin More

by smit826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Apr 22, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. Karl and the service crew will be happy to hear it. Thank you for continuing to choose Donley Ford of Galion for your service needs!

March 28, 2022

We dropped off our car a day early for service and then received a call that the oil change was done - same day - due to a cancellation. Very much appreciated! More

by sbtavenor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Apr 04, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the 5 Star review. We're glad to hear the team was able to get you in earlier than expected! We will share this with the service team and we look forward to your next visit. Thanks again for choosing Donley Ford of Galion!

March 28, 2022

Mr. Them did a great job helping me understand my recall situation and the oil change was done in a timely manner. The sales Gentleman was very accommodating and made me coffee while I waited More

by d_adelman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Tilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the lovely feedback, we love to hear it! We will share this with the team and we look forward to working with you more along the way. Thanks again for choosing Donley Ford of Galion for your vehicle service needs!

March 18, 2022

Highly Recommended! Karl goes above and beyond every time. Everyone is always super friendly and helpful. 5 stars! More

by brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl-Service
Mar 23, 2022 -

Donley Ford of Galion, Inc. responded

We really appreciate the 5 Star review and recommendation! Karl and the team will be ecstatic to hear your feedback. Thanks again for being a valued Donley customer, we look forward to working with you more along the way!

February 22, 2022

Karl Them was great took my dodge in for service and got the gold start treatment!! Thanks More

by Mcdaniel1330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Them
Feb 22, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the GOLD star review! We highly appreciate you taking the time to leave us your feedback. Karl and the team will be ecstatic to here it! Thanks again for choosing Donley Ford of Galion, we look forward to working with you more along the way!

February 15, 2022

Karl as usual went the extra mile to get my vehicle in and fixed in a timely manner. He made every effort to make sure as much of the work as possible was covered by warranty. The loaner car was highly More

by JKERBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Feb 22, 2022 -

Donley Ford of Galion, Inc. responded

Thank you for the awesome review. We always appreciate hearing from our return customers, your feedback is truly important to us! We're glad the team was able to provide a loaner car and save you as much money as possible. Thanks again, for continuing to be a valued Donley customer!

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