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Donley Ford of Galion, Inc. - Service Center

Galion, OH

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124 Reviews

124 Reviews of Donley Ford of Galion, Inc. - Service Center

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April 27, 2020

Karl is always super helpful and went out of his way during a difficult time to make getting my oil change fast and convenient. Thank you! More

by irishtimbit
Recommend Dealer
Yes
Employees Worked With
Karl
Apr 27, 2020 -

Donley Ford of Galion, Inc. responded

Thanks for a great review! We're always pleased to hear of happy customers! We look forward to seeing you next time!

April 27, 2020

With the social distancing I as happy that I could get oil change and new tires taken care of so efficiently. Thanks for great service More

by SPREEVE383
Recommend Dealer
Yes
Employees Worked With
Karl Them
Apr 28, 2020 -

Donley Ford of Galion, Inc. responded

Thanks so much! We are working hard to keep our employees and customers safe! Your review is very much appreciated! We look forward to seeing you again!

April 21, 2020

Fast friendly. Courteous doing a good job. Glad they are essential. Will return for good service. Thanks to my points my oil change was reduced. Thanks More

by rrobin7
Recommend Dealer
Yes
Employees Worked With
Karl Them
Apr 21, 2020 -

Donley Ford of Galion, Inc. responded

Thanks for a great review! We strive to make every customers experience a good one! Glad to hear yours was!

March 12, 2020

Fuel mileage. Treated poorly from staff and garage people. No issues was solved. The only time they treat us fairly when we leased. We think maybe we got a bad deal More

by HOTELLINGMARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Tilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Donley Ford of Galion, Inc. responded

Thank you for communicating with us your concerns. We have reviewed everything and your vehicle is getting accurate MPG at this time. Please let us know if this changes so we can continue to help trouble shoot the issue.

March 03, 2020

Great service and friendly staff. They did a terrific job repairing my car in a timely manner. I won’t go anywhere else for service and repairs. More

by LLPEOPLES
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl in service gets five stars as well!, Jeffrey Renner
Mar 23, 2020 -

Donley Ford of Galion, Inc. responded

We're so pleased to hear this! We love great customers like you! Thanks for the 5 star review!

February 26, 2020

Great work completed on time. Appointment was was easy and quick. Service Manager was friendly and knowledgeable. Vehicle was returned in same condition as I left it. More

by BARDRL
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner, Aaron Keeran
Mar 23, 2020 -

Donley Ford of Galion, Inc. responded

We appreciate your kind words and great review! See you next time!

February 21, 2020

Awesome! Fitted me on when I wanted an appointment. Service thorough and fast. Pick and drop off service too amazing 😍 couldn't ask for more More

by roojeffrey
Recommend Dealer
Yes
Employees Worked With
Karl service manager
February 20, 2020

Service was timely and the repairs and estimates were communicated. We had ordered a wrong part. Carl called and let us know that it wouldn't work and let us know our options. I love my dealership and wi More

by gloverm
Recommend Dealer
Yes
Employees Worked With
Carl Them
February 20, 2020

Donley Ford personnel have always been kind, helpful, professional, and a joy. We appreciate the salespersons, clerical staff, service providers----everyone. We have purchased several cars from them More

by pearce0
Recommend Dealer
Yes
Employees Worked With
Service department employees; clerical staff
February 20, 2020

Outstanding friendly Careing, Yet Very Professional service with a smile . Always a pleasure to follow the with any scheduled appointment.. Keep up the good work Doc Riles More

by drhrilesjr
Recommend Dealer
Yes
Employees Worked With
Tim McCane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl; Tonia / Five Star/ each
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